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Job Description
Job Purpose:
The Group Commercial Manager will lead the organization in income generation from the commercial division. He/she will set targets, generate income and work across the organization to manage delivery of commercial benefits in regards to revenue mobilization and lending.
Duties & Responsibilities:
Manage operational process flows on revenue mobilization and billing
Keeping track of revenue growth and appraising situations whenever there is an incline
Managing change process
Ensuring uptime per SLAs is reinforced and downtimes restricted to shun losses in revenue.
Liaise with Operations Management to ensure that Customer requirements are clearly defined and agreed with regards to product cost, product quality and delivery times.
Handle daily business issues, manage company associations, and recognize business opportunities.
Communication and negotiation with clients or business associates.
Strategically expand, preserve or improve the company’s procedures, standards or policies while sticking to business edicts and regulatory guidelines.
Working with sales and marketing managers in the coordination of marketing activities and other company activities.
Offering direction and instruction to the Commercial assistant and other staff as required, including liaison and co-ordination of commercial activities with overseas sites.
To work in collaboration with Operations Management in reviewing, scrutinizing, and developing efficient and effective operational process flow.
Ensuring that the financial aspects and impact of a contract are clear to all parties.
Carry out risk assessments of processes as required.
Ensuring that all stakeholders, such as administration, operations, and finance understand and to contractual obligations; reflecting them accurately
Developing and implementing the commercial strategy for the business.
Understanding the value drivers of the business and identifying profitable commercial opportunities to grow revenue and market share.
Developing and maintaining an excellent understanding of the key customers/ to ensure that their needs are being met and that their business is retained.
Working closely with the Head of Sales to manage key customers (existing and new), thereby improving turnover and profitability.
Reviewing existing products, services
Undertaking market research and analysis and producing business plans/recommendations (including all associated costs and forecasted revenue for the business), to ensure that all business development opportunities (new products, services and markets) are optimised.
Championing and leading each new product or service development, from innovation through to successful implementation across each business function, to enable it to become a core part of the business.
Reviewing and assessing the potential to develop strategic partnerships with sector specialists.
Assessing the risks to the business of any new commercial opportunities.
Ensuring that regular reviews are carried out with customers, to ensure that their needs are being met and that excellent customer experience is achieved and, developing future improvements/services for the customers.
Representing the company externally e.g. at networking events, conferences and exhibitions to enhance and strengthen the company’s profile and optimise all business development opportunities.
Liaising with relevant internal departments to ensure that customer needs are met and that customer requirements are fully communicated throughout the business.
Maintaining an awareness of external factors (including competitors, government business initiatives, current and proposed legislation in relation to commercial activities) which impact the business. Communicating such information and any subsequent changes to the CEO..
Communicating with all major stakeholders (internal and external) to achieve business objectives.
Collating and analysing business data pertaining to all commercial activities.
Ensuring that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators (KPIs)) in line with business objectives.
Qualifications:
Bachelors in Accounting
Advanced Diploma in Sales and Marketing (ABMA)
Proven success in developing client relationships
Proven success in managing/implementing new business Pipeline
Key Skills Required:
Excellent analysis and observation skills
Excellent management skills
Good communication skills
Sound knowledge regarding all aspects of company management
Excellent negotiation and decision making skills
Experience of influencing senior management
Leadership qualities – ability to lead and deliver results in a highly motivated, demanding environment
Sharp, action orientated and able to sell ideas convincingly
Strong telecommunication background
Work Conditions:
On-call availability
Willingness and ability to travel and be away for long periods of time at a go
How to Apply
Submit your CV and Application online : Click Here
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