Safaricom Careers. Emerging Markets Manager

Senior Manager – Emerging Markets Jobs at Safaricom, Kenya

Department Description

We are pleased to announce the following vacancy in the Enterprise Sales and Retention P&C Department within the Enterprise Business Unit. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description

Reporting to the HOD-Enterprise Sales & Retention P&C, the role holder will develop and manage relationships and service experience among Key Accounts & Emerging Markets customers so as to ensure revenue growth and retention.

The role will focus ideally on low-end Corporates customers, Key Accounts airtime and device sales channels, as well as manage the Smart Cities model.

Detailed Description

Formulate and manage the implementation of marketing plans for the Line of Business.

Grow respective product lines with specific pillar-based focus; increase penetration through acquisition.

Recruitment of key Accounts, malls and Smart cities so as to grow their contribution to Safaricom revenues while onboarding non-traditional retail outlets to sell Safaricom products and services.

Deliver on stipulated projects,

Guide and refine project requirements, assumptions and constraints to baseline the scope of work and enable development of the execution plans in Smart city projects in association with key stakeholders

Commit project resources in accordance with project plans and ensure that stakeholder contribution, activities and performance is factored in.

Ensure project delivery within budget

Drive emerging Markets sales performance against target.

Offer solutions to enterprise customer related issues, consistent quality of service provided, and get an excellent Net Promoter Score rating.

Facilitate generation of reports to facilitate accurate business decision making process and planning.

Lead the respective Sector and Account Relationship Managers to conduct customer business reviews as well as prospect and sell to enterprise clients.

People management – Manage the selection, growth, development, performance, motivation, and reward of the team in the section.
Job Requirements

Degree in a business related disciplines with an IT/Commercial bias

IT knowledge/working experiences will be an added advantage.

4-5 years working experience managing platinum and key accounts in a B2B environment.

Strong relationship building skills preferably from a major blue chip company.

Ability to build, mentor, inspire and manage a sales team.

New business development skills.

Demonstrate ability to deliver results i.e. meet and surpass targets.

How To Apply
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal HERE and then Click on the apply button. Remember to attach your resume.

End Date 11-Aug-2015

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