Safaricom Limited Job Vacancy in Kenya : Senior Manager - Emerging Markets and Key Accounts

We are pleased to announce the following vacancy in the Enterprise Sales and Retention P&C Department within the Enterprise Business Unit. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

 

Reporting to the HOD-Enterprise Sales & Retention P&C, the role holder will develop and manage relationships and service experience among Key Accounts & Emerging Markets customers so as to ensure revenue growth and retention. The role will focus ideally on low-end Corporates customers, Key Accounts airtime and device sales channels, as well as manage the Smart Cities model.

Detailed Description

Formulate and manage the implementation of marketing plans for the Line of Business.

Grow respective product lines with specific pillar-based focus; increase penetration through acquisition.

Recruitment of key Accounts, malls and Smart cities so as to grow their contribution to Safaricom revenues while onboarding non-traditional retail outlets to sell Safaricom products and services.

Deliver on stipulated projects.

  Drive emerging Markets sales performance against target. Offer solutions to enterprise customer related issues, consistent quality of service provided, and get an excellent Net Promoter Score rating.

Facilitate generation of reports to facilitate accurate business decision making process and planning.

Lead the respective Sector and Account Relationship Managers to conduct customer business reviews as well as prospect and sell to enterprise clients.

People management – Manage the selection, growth, development, performance, motivation, and reward of the team in the section.