Claims Manager
Job Summary
- Ensure negotiations and settlement of claims is completed within 30 days from the date of approval and that such settlement is within the least amounts possible
- Maintain a proper update of the system data and documentation of the claims and incidents and ensure that the files submitted by the Claims officers or Deputy Claims manager are approved within 24 hours of posting
- Maintain a proper and accurate reserves on claims and incidents and ensure that all Journal vouchers are forwarded to the Accounts department within 24 hours of Approving them
- Analysis of claim documents to enable early fraud detection and ensure that the fraudulent claims are effectively addressed within the company’s policies and guidelines
- Ensure timely action on correspondences from the insured, intermediaries, claimants and their advocates
- Liaise with the Company’s re-insurers and provide the requisite documentation to facilitate timely recovery of the recoveries due
- Maintain a proper and accurate initial reserves on claims and incidents
- Review of the Claims IT system and workflow to ensure it is up to date
- Conducting relevant training programs for the department
- Any other responsibilities will be communicated to the officer from time to time
Qualifications
- A Bachelor of Laws degree with a Diploma from the Kenya School of Law (KSL)
- Diploma in CII or IIK
Experience
- 5 years’ experience in handling motor vehicle insurance claims, 2 of which must be in a Managerial position
Kindly send application to human.resource@directline.co.ke
Competitive salary being offered.
Applications to be received before 18th September 2015
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