Job Title: Operations Manager –Hotel
Industry: Hospitality
Location: Nairobi
Salary: 100K + Commissions
Our client is a fast growing hotel in Nairobi with recreational and conferencing facilities.
They seek to hire an operations manager to be responsible for the day-to-day management of the hotel and its staff.
Job Purpose: To have commercial accountability for budgeting and financial management, planning, organizing and directing all hotel services, including front-of-house (reception, concierge, reservations), food and beverage operations, and housekeeping.
Key Responsibilities
- Fully responsible for all aspects of all departments
- Managing sales, budgets and finance
- Promoting and marketing the hotel
- Managing budgets and financial plans as well as controlling expenditure
- Maintaining statistical and financial records
- Analyzing sales figures and devising marketing and revenue management strategies
- Planning activities such as sales promotions
- Recruiting, training and monitoring staff
- Planning work schedules for individuals and teams
- Dealing with customer complaints and comments
- Addressing problems and troubleshooting
- Ensuring events and conferences run smoothly
- Supervising maintenance, supplies, renovations and furnishings
- Dealing with contractors and suppliers
- Ensuring security is effective
- Carrying out inspections of property and services
- Ensuring compliance with licensing laws, health and safety and other statutory regulations
- Materials management and inventory control
- Monitoring the purchase / requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc).
Minimum Qualification
- Degree in business management, administration or related field
- At least 5 years experience in similar role
- Working background in hospitality preferred
- At least a bachelors degree in Business Administration or related field
- Computer literate
- Strong public relations skills
- Speedy action and proactive
- Ability to work independently
- Accuracy and attention to detail
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Operations Manager – Hotel ) to vacancies@corporatestaffing.co.ke before 5th October 2015
Kindly indicate current/last salary on your CV
N.B: We do not charge any fee for receiving your CV or for interviewing
Only candidates short-listed for interview will be contacted.
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