Orange Telkom I N & Charging Service Manager Job 2015

Job Description

Position: I N & Charging Service Manager

Region: Nairobi
 

Reporting to: Head of Service Platforms
 

Range: R2L
 

Department: IT & Networks

Role Purpose: Responsible for Think and build for Intelligent Network and Online Charging, e-jaze, e-money and other e-commerce platforms in accordance with market, technological and organisational objectives.

 

Key Duties and Responsibilities

Think & Build;

Translating the business requirements into the technical and operational specifications

Conception, design and planning of service platforms to meet business requirements

Provide technical specifications and other requirements for sourcing of service platforms

Manage Vendor and Supplier relationships to support development and implementation of new marketing products and service offers

Service and capacity forecast, planning, deployment and optimization of the platforms including asset management

Handling and coordinating the service: implementation and configuration on the technical architecture following a market/customer requirement

Managing the technical resource roadmap including bug fixing and version upgrades, end of support/life, updating the resources management documentation and maintaining the database quality

Forecast and work with PMO to prepare CAPEX budget to meet business requirements and reduce  OPEX

Liaise with FT group skill centres to obtain validation and support on new installations, upgrades and integrations

Overseeing all Change Requests, testing and implementation by the team

Working closely with other departments such Revenue Assurance, ITN security to ensure prevention and minimizing revenue leakage incidences

Receive and resolve engineering related escalations of anomalies and resolve with support of skill centres and vendors as per support contracts

Participate in Post incidence reviews, root cause analysis and implementation recommendations of PIR

Team management and leadership

Academic/ Professional Qualifications

Bachelor’s Degree in Electronics and Electrical Engineering, telecommunications engineering, computer engineering, communications engineering or equivalent

Training in management

At least 3 years’ experience as team leader of a technical team

Experience in building and running of telecommunications networks especially IN and value added service platforms.

Key Competencies:

Leadership qualities

Drive and Initiative

Problem Solving Abilities

Results oriented Team player

Ability to work without supervision

Ability to work long hours to meet deadlines

Good interpersonal skills Innovative and creative

Highly organized, conscientious and detail oriented

Customer oriented

Innovative

How to Apply

If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.

Application should be sent by latest 5th October 2015, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees.

Apply through recruitment@orange-tkl.co.ke and quote the job title in the subject field.

 Only shortlisted candidates will be contacted.

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How to Apply – Mobile User

If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.

Application should be sent by latest 5th October 2015, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees.

Apply through recruitment@orange-tkl.co.ke and quote the job title in the subject field.

 Only shortlisted candidates will be contacted.

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