Resolution Insurance Unit Assistants Jobs in Kenya

Resolution Insurance Company Ltd is a general insurer offering innovative and responsive insurance solutions. 

We have learned to adapt in this constantly changing society, and develop comprehensive products that are relevant to our clients. 

We currently have over 60,000 members in our fold and have partnered with over 500 medical service providers across East Africa; a strong network of hospitals, clinics and doctors.
 

 

The Resolution Insurance brand is energetic and trendy. In pursuit of our ambitious growth plan, we are looking to fill the position below:
 

Unit Assistants
 

Reporting to the Unit Business Manager the Unit Assistants will provide assistance to the units by coordinating the on boarding functions of the business and ensuring timely and accurate documentation of clients’ information. 

The Unit Assistants will also provide assistance with preparing allocations and forwarding only complete business to underwriting team for processing and updating the same on the unit production report.

Key Responsibility Areas:

• Receive, handle, resolve and follow up internal and external customer’s queries and complaints to their satisfaction and within the stipulated period.


• Receipt and verification of all policy application documents and attachments in compliance with the checklist.


• Preparation of allocations for both corporate and individual clients and ensuring documents and allocations are captured and saved in the system.


• Submitting and tracking complete documentation and payments to Finance for receipting.


• Follow up on clients cards on behalf of the agents and dispatching cards to unit members from Unit Manager’s desk.


• Submitting weekly production reports based on allocations.


• Facilitate preparation of travel letters and travel insurance for members travelling out of the country.


• Prepare individual renewal list for individual covers and share with respective Unit Managers.


• Sending and receiving urgent documents to and from head office.


• Handle new individual covers and renewals.

Qualifications and Experience:

Essential

• Diploma in a business related field.


• At least 6 months working experience in a busy Organization.


• Excellent communication and interpersonal skills.


• Good command of spoken English language.

Desirable

• Knowledge of MS Office.


• Excellent written and verbal communication skills.


• Good time management and organizational skills.

How to Apply

If you believe you are a team player and would be a valuable resource to this ever growing brand, kindly CLICK HERE to apply online by Close of Business of Wednesday, 7th October 2015.

Only shortlisted candidates will be contacted