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You will be required to handle telephonic enquirers, identify client needs and ultimately provide outstanding customer service in a timorous and accurate manner.
Follow up on pending payments from clients and share feedback with accounts team.
Make reconciliations of outstanding debts
Prerequisite / Duties
Excellent telephone manner
Assist with debt collection on accounts
Excellent communication skills
Take payment information and other pertinent information such as addresses and phone numbers.
You need the following:
Diploma in Business management/related
Excellent skills in communication
Matric
Customer Service call centre experience
Computer literate with good typing skills
Excellent verbal and written communication skills
How to Apply
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