Job Title: General Manager Hospitality
Industry: Hospitality
Location: Mombasa
Salary: 200K – 300K
Our client is an investor in the hospitality industry dealing with hotels and luxurious holiday apartments.
They are looking to fill the position of a General Manager with a great track record in the hospitality industry to be based in Mombasa.
Job Responsibilities:
- Manage and administer all hotel activities; devote abilities to the operation of the hotel and its facilities.
- Provide the overall administration of the Hotel pursuant to the policies and directives adopted and within the general provisions of the Hotel Rules.
- Oversee the hiring, supervision and termination of all Hotel personnel in cooperation with Human Resources
- Communicate and reinforce a guiding management philosophy of ethics and values.
- Ensure job descriptions, goals, objectives, and performance standards are provided for all positions.
- Perform annual performance appraisals for all Department Heads and also ensure that all personnel have received an approved annual performance appraisal from their supervisor.
- Ensure that effective programs are in place and utilized to train and develop employees to perform their job duties at levels that will meet or exceed Hotel standards.
- Ensure Human Resources policies, rules, personnel procedures, and benefit programs are documented and understood by all employees.
- Ensure development and implementation of safety programs that will provide for the safety and well-being of all personnel, members, and their guests while on Hotel property.
- Ensure that the clubhouse and all other hotel facilities are in full compliance with all safety, environmental, and other regulations.
- Handle emergencies such as fires, accidents and breaches of security promptly and emphasize prevention through training and inspection.
- Develop risk management programs and provide for emergency and disaster recovery plans.
- Provide for records protection, retention, and recovery.
- Coordinate the various operations, departments, and activities of the Hotel and ensure proper cleanliness and sanitation of all Hotel facilities and environment.
- Develop operational policies and be responsible for the creation and implementation of standard operating procedures for all areas of the Hotel.
- Ensure that the standards for the Hotel’s food, beverage, and all recreation and entertainment operations are met or exceeded.
- Provide project management for major projects.
- Deal directly with the membership on day-to-day issues.
- Perform annual analyses of area hotels to ensure that the Hotel is providing competitive services.
- Use sound fiscal methods to achieve the budget objective approved by the BOD
- Adheres to the policies and procedures of the Hotel
- Maintains strict confidentiality of client, company and personnel information
- Demonstrates a strong commitment to the mission and values of the hotel
Skills and Qualifications
- Bachelor’s degree in business administration or related field of study
- MBA will be an added advantage
- Consistent track record of employment with at least seven years of senior operations leadership experience in the hospitality industry
- Expertise in service excellence, seasonal business operations and diverse/high-end recreational programs is an added advantage
- Refined skill set in human resource management (training, performance management and development, employee engagement.)
- Leadership skills with the ability to motivate a veteran staff and earn their respect.
- An outgoing and friendly personality-hands-on and member-friendly.
- Excellent communication skills at all levels.
- A strong sense of service with proven training skills.
- Overall operating budget (P & L) responsibility.
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (GM – Hospitality) to vacancies@corporatestaffing.co.ke before Wednesday 9th December 2015
Kindly indicate current/last salary on your CV
N.B: We do not charge any fee for receiving your CV or for interviewing
Only candidates short-listed for interview will be contacted
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