Tropical Heat Limited (Deepa Industries)
Position: Credit Controller
Reports to: Chief Accountant
The Role Function: The primary function of a Credit Controller is ensuring all customer accounts are within credit terms and limits. Furthermore, to ensure all collections are done in time.
It is vital that a Credit Controller builds and maintains relationships with all customers, to ensure smooth running of accounts and encourage timely recovery of payments.
Credit Controller role, duties and responsibilities
A Credit Controller will be expected to perform the following tasks:
- Ensure customer accounts are reconciled to system statements.
- Ensure allocation of payments is done.
- Timely and effective collection of all outstanding debt.
- Negotiating re-payment plans
- Maintaining contact with clients
- Resolving queries both internally and externally around outstanding invoices
- Prepare weekly and monthly collection reports.
- Ensure customer credit limits and terms are maintained.
- Timely resolution of customer queries and disputes.
Person Specification
Typical qualities of a successful Credit Controller include:
- Ability to establish and maintain good client relationships, both internally and externally at all levels.
- Ability to reconcile complex accounts and have excellent attention to detail.
- Professional mannerism in handling customers queries, complaints and disputes.
- Able to work under pressure
Desired Qualifications
- Bachelor of Commerce – Finance degree or its equivalent
- CPA-II and above will be an added advantage
- 2 years’ experience in Credit control / Debt collection background
- Proficiency in Sage Pastel will be an added advantage
- Competence in Microsoft Office products, XL and accounting software programmes
How to Apply:
If you are interested in the position and have the skills and competencies we are looking for, we would like to hear from you.
Please forward a copy of your updated resume indicating your current salary and expected salary to careers@tropicalheat.co.ke before close of business 16th May, 2016.
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