IT Support Officer Job in Nairobi, Kenya

Dec 24, 2016

Our client, a leading provider of air logistics and services in East Africa is seeking to recruit an IT Support Officer
 

Location: Nairobi

Duties and Responsibilities

• Configure and deploy new and refurbished workstations, laptops and peripheral equipment.


• Install, maintain, and troubleshoot printers/copiers as well as manage toner requests.


• Removal/disposal of non-functional equipment


• Provide software and system troubleshooting and support.


• Install, maintain, troubleshoot, and update operating systems and user applications.


• Proactively schedule software upgrades and patching.


• Monitor network to ensure network functionality and availability to all system users.


• Install, maintain, troubleshoot, and repair cabled, wireless and other network infrastructure.


• Maintain local and server based anti-virus software.


• Inform and train users and management in how to adhere to security ICT policies


• Request and setup new user accounts and email accounts.


• Create and maintain inventory, which may include hardware, software and various items such as laser printer cartridges and peripheral equipment.


• Maintaining documentation of processes, procedures, and troubleshooting guides.

Qualification and Experience

• IT Related Degree 


• Certifications in Microsoft Office, A+, Network+, Cisco CCNA/CCNP/CCIE, and/or Office 365 training would be beneficial.


• Experience in web development or mobile app development


• Proficiency supporting Macintosh and Windows Platforms, including hardware and software.


• Thorough understanding of OSX 10.X , Windows 7, Microsoft Office on Mac and PC (Word, Excel, PowerPoint, Outlook)

How to Apply

To apply, send your CV and cover letter only to careers@flexi-personnel.com before close of business 15th January, 2017. 

Clearly indicate the position applied for and salary expectation on the subject line.
 

NB: Flexi Personnel Ltd does not charge candidates for job placement.