Receptionist Career in Kenya

Aug 30, 2017

Job Vacancy: Receptionist
 

Position Summary: The Receptionist will attend to the day-to-day activities of a reception service in addition to providing general administration duties to ensure the smooth operation of the organization and present a professional image of the organization.
 

Duties and Responsibilities:
 

The incumbent will be responsible for the following:

• Receives visitors and ensures respective staff is promptly advised of the arrival of the visitors.


• Ensure visitors are directed to the correct office.


• Work hand in hand with the HR department in scheduling of interviews


• Make walks to the facility and checking the cleanliness of the facility and providing a report on the same.


• Work with the security and cleaning vendors for effective delivery


• Receives telephone calls promptly, screens and forwards calls appropriately.


• Provide callers with directions to the Company’s premises.


• Record and promptly communicate messages to respective staff.


• Maintains the incoming and outgoing mail register for deliveries and postage by


• Receiving and recording mail and ensuring incoming mail is distributed promptly and outgoing mail is despatched promptly.


• Provide general administrative support to the Directors


• Maintain staff movement diary and meetings room diaries


• Maintain a clean and tidy Reception area and all the offices in the second floor.


• Coordinates replenishing of beverages and ensure beverages for meetings are organized and served promptly.

Education and experience

• Diploma or Degree preferably in PR, Business Administration


• Proficiency in MS Office Suite


• Minimum of 2 years experience in a similar role, persons with customer service


• Experience in the service industry will have an added advantage.

Key competencies and attributes:

• Clear and Neutral Accent


• Excellent professional telephone skills


• Should always offer a First Call Resolution


• Ability to typing at least 25 wpm


• Exceptional customer service skills


• Ability to maintain confidentiality of Company information


• Maintains a professional personal presentation in keeping with HCC professional image


• Ability to multitask


• Should have excellent problem solving skills

How to Apply

Interested and Qualified candidates to send their Resumes to recruitmentoperations.hr@gmail.com clearly indicating the position on the subject line. 

All Applications should reach us by 22nd September 2016