Travel Consultant Job in Nairobi, Kenya

Dec 24, 2016

We are looking for a Travel Consultant with great enthusiasm for our client, a leading online travel company in Africa. 

Location: Nairobi, Kenya

You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). 

The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

 

Responsibilities

• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.


• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services


• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.


• Supply travelers with pertinent information and useful travel/holiday material (guides, maps and event programs)


• Collect deposits and balances


• Use promotional techniques and prepare promotional materials to sell itinerary tour packages


• Handle unforeseen problems and complaints and determine eligibility for money returns


• Attend conferences to maintain familiarity with tourism trends


• Create and update electronic records of clients


• Maintain relationships with key persons


• Keep financial statements and documents


• Reach the revenue and profit targets

Requirements

• At least 2 years of experience as a travel consultant


• Excellent knowledge of traveling software (computer reservations systems and e-travel)


• Proficiency in English; knowledge of additional languages is an advantage


• Exemplary sales skills and customer oriented approach


• Well versed in various areas of travel (domestic/international, business/holidays, group/individual)


• Ability to present, persuade and communicate effectively


• Demonstrable ability to handle crises


• Degree in Hospitality, Travel, Tourism, Business or relevant field


• Female candidates with personal travel experience will be preferred

Apply

Interested candidates to send their CVs to vacancies@jantakenya.com with the subject ‘Travel Consultant’ on the subject line. 

Applications to be received by 31st December 2016.

Do not attach any certificates