Online Travel Company Quality Assurance Officer Job in Nairobi, Kenya

Dec 24, 2016

Our client, a leading online travel company in Africa is urgently seeking to recruit a Quality Assurance Officer to join their team.

Location: Nairobi, Kenya

Responsibilities

• Provide strategic direction and day-to-day support to the Supply Chain, Operations and Quality Assurance teams.


• Applying exceptional leadership skills to develop and improve quality standards.


• Drive continuous improvement and act a as a liaison between the company and key customers for expected product performance.


• Developing and providing ongoing performance feedback to the team, maintaining a focus on coaching and mentoring.


• Ensure satisfactory performance in all areas of the quality system, including Corrective / Preventive Actions, Document Control, Audits (ISO and Social Responsibility), Supplier Quality, Customer Feedback, and Business Performance / Quality Management Review.


• Actively interact with internal stakeholders through hands-on participation and contribution in cross-functional projects and strategic initiatives.

Qualifications

• University Degree from a recognized institution.


• 2-3 years of experience in the same role.


• Prior experience in tours and travel industry.


• Manages time effectively to meet agreed deadlines, integrity, respects confidentiality and is trustworthy.


• He/she must be a dynamic communicator, must have excellent written skills, and be a client-focused individual.

How to Apply

Interested candidates to send their CVs to vacancies@jantakenya.com with the subject ‘Quality Assurance Officer’ on the subject line. 

Applications to be received by 31st  December 2016.