StarTimes Media Aftersales Service Technicians Jobs in Kenya

Jul 8, 2016

Leading Digital TV industry player StarTimes Media is seeking a highly
motivated and skilled professionals who are suitably qualified to join
its vibrant team of Aftersales Service Technicians. 

Department: Operations

Reports To: After Sales Service Manager

Location: Kisumu, Kericho, Kapsabet, Bungoma

Number of Positions: 4
Duties and Responsibilities

• Ready to work on night shift or early morning shift even weekends


• Antenna installation, cable networks installation, coaxial cabling connections and installations.


• Routine maintenance and repair of electronic gadgets


• Collect customer inquiries, explain product function and resolve problems


• Work with the customers to ensure they are properly serviced


• Provide onsite service to customers as designated


• Project a professional company image through effective services to customer.


• Any other work given by the supervisor/management

Skills and Competencies:

• Clearly demonstrate location awareness of area of posting and its environs


• Excellent communication skills (verbal and written)


• Strong interpersonal skills


• Prior experience in customer service


• Must be a resident or ready to stay in the area of operation and the environs


• Flexibility with regard to work schedule


• Intermediate computer proficiency and IT skills

Education / Experience:

• A degree or diploma from a recognized institution or certificate with experience.


• Basic understanding of electronic engineering is a must


• A minimum of 1 years’ experience


• Sales or customer service experience will be added advantage.

Note: Qualified candidates should send their application letters and CV’s quoting relevant skills and experience to jobs@startimes.co.ke .

Interviews will be done on a rolling basis until the position is filled. 

Only shortlisted candidates will be contacted.