IT Company Retail Business Development Manager Job in Tanzania

May 31, 2016

Our client, an IT company with branches within the East African region, India, Singapore and Dubai is seeking to recruit a Business Development Manager (Retail) with business understanding of the retail sector to join their dedicated team

Location: Tanzania
 

Male Tanzanian Nationals Only
 

Reports to: Practice Head - Retail

 

Responsibilities.
1. Client relationship management and customer service

• Develop customer retention strategies


• Solicit customer feedback regularly from the clients and give recommendations for improvement of service delivery.


• Develop strong ties with key customers and accounts and be proactive in understanding the trends and issues likely to impact the market

2. Competitor Analysis

• Monitor and report on market and competitor activities and provide relevant reports on the trends and information for decision making.


• Keep up to date with recent market and industry trends, competitors, and leading customer strategies


• Develop delivery strategies to counter competition.

3. Market Research

• Collate all information on Market and technology research from all the clients.


• Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends.


• Researches new ways to improve delivery -performance, deliver service, problem solving, and reduce costs and response time for users.


• Performs other job-related duties as necessary that may be added/ modified from time to-time.

Knowledge, Skills and Competencies.

Functional Skills:

• Account management


• Account relationship

Generic Skills:

• Project Management

Behavioral Skills:

• Excellent communication


• Negotiation skills


• Presentation skills

Critical Non-Negotiable attributes: Retail knowledge and experience in the IT Sector

Education: Diploma or Degree in any Business related field

Relevant Experience:

• IT Industry


• 3 – 5 Years

Send your application letter and CV to jobs@jantakenya.com clearly indicating ‘BUSINESS DEVELOPMENT MANAGER-RETAIL’ on the subject line by 4th June, 2016.

Do not attach any certificates.

Only shortlisted candidates shall be contacted.