CDSC ICT Support Officer Job in Kenya

Nov 2, 2016

The Central Depository & Settlement Corporation Limited (CDSC) is a limited liability Company approved by the Capital Markets Authority to establish and operate a system for the central handling of deliveries and settlement of securities in the Capital Markets in Kenya.
 

The company is seeking competent personnel to fill the below position:
 

Position: ICT Support Officer
 

Primary Function of the Job Holder: Providing ICT support services as required
 

 

Key Responsibilities

• Implement help desk tools / solutions in line with user requirements and develop necessary measures to prevent frequently occurring outages.


• Maintains incident /problem records, consolidate the same and prepare reports to support CDSC management in the decision making process.


• Manage desktop and configuration and ensure that employees with necessary authority/requirement are provided access to certain in line with CDSC IT policies, procedures and standards.


• Resolve end user issues related to hardware, network and communication systems and refer serious challenges/problems to superiors and obtain the necessary feedback on how to approach or solve critical issues.


• Provide training to users for applications.


• Initiate awareness on efficient and effective working ways for end users and on how end users can secure their systems.


• Enforce end user security measures such as password policies and provide training and initiate awareness on the same.


• ICT Procurement


• Library Management

Knowledge, Skills, Qualifications and Experience required for this Role

• At least a bachelor’s degree in Information technology


• At least 1-2 years relevant experience


• Excellent knowledge of PC/LAN operating systems, Microsoft Windows, corporate


• ICT security and viral protection systems.


• Knowledge of web design and Microsoft windows network administration

Competencies required for this Role

• Sound knowledge of wide variety of application systems


• Ability to work with a diverse group of people


• Strong interpersonal and communication skills


• Good planning, organizational and analytical skills

Interested candidates who meet the requirements are invited to send their covering letter& CV by email to recruitment@cdsckenya.com, with the job title on the subject line. 

Closing date: 16th November 2016