Credit Controller Job in Kenya (100K)

Jul 21, 2016

Credit Controller
 

Salary: Kes 80,000 - 100,000 gross

Key Duties and Responsibilities:
 

Debt Management

• Coordinating the debts of existing debtors and deciding whether to allow credit to a debtor handle the collection of finances and the resolution of account queries, approving sales invoices and credit notes.


• Manage debt recovery. 


• Ensure timely and effective collection of all debts and customers payments


• Build and maintain close links with all customers, to ensure customers pay within their agreed payment terms, chasing payments if necessary, as per the company’s debt collection procedure.


• Deal effectively and on a daily basis with ‘On Hold’ orders to ensure no order is held


• Using specialist computer databases to check credit records


• Visiting debtors to collect payments (known as ‘field collection’)


• Tracing missing debtors


• Meeting collection targets as shall be set and reviewed from time to time

Litigation

• Preparation of files for debt collection agencies, attending court cases when required


• Proposing to management and starting legal proceedings if debts are not paid within an agreed term


• Arranging for goods to be repossessed to cover the outstanding debt


• Liaising with solicitors, baliffs and debt counselors where necessary

Internal and external Customer relation

• Maintain contact with clients to ensure invoices are clear for payment


• Resolving queries both internally and externally around outstanding invoices


• Effectively dealing with customer account queries/complaints, including liaising with other departments, to ensure they are brought to a satisfactory conclusion. To ensure all customer queries are logged and recorded on to the Enquiry Management system


• Contacting individuals or business customers when payment is overdue asking them to settle their account and explaining the terms of their credit

Record Management

• Setting up and maintain customer files


• Ensuring Posting and allocating of daily receipts to accounting systems


• Providing accounts information to internal departments


• Taking responsibility for effective and timely updating and reconciliation of sales ledger accounts, including posting to customer accounts


• Completion of day end field collection report which should show; Shops visited and collections realized


• Preparing weekly reports on the credit control


• Dealing with new accounts; ensuring satisfactory credit reference are obtained


• Establishing an agreed credit limit with the COO and or line manager


• Ensuring monthly statements are prepared, printed, vetted and ready for posting or distribution by the 2nd working day (subject to review) of each month


• To inform the Line Manager and Sales Manager immediately of all important developments/ problems and report on status of Customer accounts on a regular basis


• Promote an efficient and professional image at all times demonstrated by the highest possible standards of accuracy and attention to detail


• Continuous review of all administrative procedures, paperwork etc in your area and the suggestion of proposals for improvement


• All other reasonable administrative duties related to the credit control function, including filing


• Preparing and sharing in advance to the line manager the weekly field collection plan with collection targets clearly indicate against each day

Qualifications

• A minimum of 3 years working experience in the same role


• MUST have SAGE ERP experience


• CPA Qualification


• Ability to maintain good client relationships both internally and externally at all levels


• Aggressiveness in debt collection


• Prior experience with systems


• Industry experience in FMCG/ Distribution

How to apply
 

Interested candidates can send their applications at nftkenyajobs@gmail.com stating their current and expected salary.

Candidates are advised to apply ASAP as shortlisting will be done on a rolling basis.