IT Personnel Job in Kenya (250K)

Aug 23, 2016

IT Personnel
 

Reporting to the Chief Operating Officer, your main responsibilities will involve:

• Ensure the high availability of the Country subsidiary’s IT infrastructure for the service of customers and the conduct of business.


• Plan and execute strategies that ensure the IT infrastructure continues to support the future mission, vision and aspirations of the BANK Group in the Country subsidiary.


• Embed best management practice that ensures the IT infrastructure of the bank is managed proactively rather than reactively.


• Implement the concept of shared infrastructure services to minimize capital expenditure and optimize cost.


• Plan and ensure a business continuity and disaster recovery plan exists for the country subsidiary which ensures business continues with minimal impact in the event of disasters


• Develop, train and retain high calibre staff for the future management of the IT function of the country subsidiary.


• Ensure the IT infrastructure is available for business and customer service. Promptly resolve any customer complaints or difficulties with the use of the IT infrastructure.


• Adapt and implement the Group’s IT polices and make recommendations of changes based on policies of the region.


• Turnaround promptly customer IT problems or requests. Analyze customer feedback and plan strategically to deal with issues at root cause level rather reactional “knee-jerk” management approach.


• Ensure the data centre environment is well managed from conduciveness and security perspectives. Implement stringent change and resource management processes to ensure high systems availability.


• Manage corporate budgets to ensure no negative variances year on year. Ensure cost targets are also met. Institute strong inventory/asset controls for IT equipment. Always engage global OEM to negotiate best discounts and prices for the country subsidiary.


• Ensure 100% availability of FINACLE application or any other Computer Based Application used by BANK Group. Support in a controlled manner application customizations required to meet business needs.


• Maintain a standard desktop environment within the country subsidiary that ensures optimal use of hardware and network resources and provides a secure computing environment.


• Consolidate BANK Group application architecture in the country subsidiary to the extent of creating productivity leverage for systems construction and a uniform platform for support and standard architecture/environment for hardware, database and network.


• Attract, train and develop high caliber staff for future management of the IT function within the region. Motivate staff and create a conducive environment for staff to enjoy working for the country subsidiary.


• Identify, recommend and implement key ICT business requirements and to provide a bank wide source of expertise on information technology and communication systems.


• Contribute to the development of the bank’s strategic and business plans in relation to ICT in order to support the bank’s mission and core objectives


• Implement an efficient and effective DRP/BCP solution


• Direct manage and train IT staff to ensure that they are appropriately motivated and trained and carry out their responsibilities to the required standard


• Plan and organize departmental activities to ensure the timely, quality and on budget execution


• Drive beneficial perception of ICT functions among users departments


• Ensure proper management of outsourced ICT services and management of Service level agreements and contracts between the bank

The Person

• A Bachelor’s degree in ICT, however an MSC in IT would be an added advantage


• Comprehensive knowledge of ICT, Hardware, Software, both Local and Wide Area networks


• At least five years’ experience  in a similar position in a leading bank


• Posses Knowledge of current trends and developments in hardware, software, networking, telecommunications and database management


• Knowledge of current trends and developments in hardware, software, networking, telecommunications and database management

Salary Kshs. 250,000.00 Gross

Please forward Cv to hr@cloversmtc.com not later than 31/8/2016