Spare Parts e-Commerce Service Sales Executive Job in Nairobi Kenya

Jun 20, 2016

Job Title: Sales Executive
 

Department: Sales and Marketing
 

Location: Nairobi
 

Position Type: Full time

Who we are: We are an e-commerce specializing in motor vehicle spare parts of all vehicles and deliver to your location for the client’s convenience.

Position Overview: A Sales Executive is the bridge between the company and clients. 

 

They are the first contact with the client and have the responsibility of effectively mapping their e-commerce platform to client needs and ensuring they successfully turn a lead into a partner.

Role and Responsibilities   
 

1. Customer relationship management

• Manage client relationships, introduce clients to the e-commerce and ensure client retention through successful and secure purchases and delivery of goods


• Facilitate customer satisfaction surveys, providing feedback to the General Manager and implement new measures to increase satisfaction when needed.


• Analyzing and understand market trends through customer feedback and research. Update General Manager about the same and liaise with practices.


• Schedules and conducts regular meetings with business partners to review stock, pricing and procedures, discuss customer-specific issues, review performance/value, position new solutions


• Maintain a clean and updated stock records obtained from partners with correct pricing

2. Revenue Generation

• Cultivate and maintain business partners through lead and opportunity generation.


• Meet Minimum sales as set forth by the General Manager.


• Leverage Sales automation tools for appropriate report and analysis by the General Manager/CEO

3. Corporate Positioning

• Understand the go to market strategy for each product and appropriately execute sales.


• Give presentations and briefings to clients articulating  Company Value Proposition.

Key Performance Indicators

• % goal achievement


• % Partnership signed as per annual target


• # of customer sold to directly

Experience Profile

• Bachelor’s Degree, Diploma in Sales and Marketing


• 2-3 years in Sales and/or Business development


• Strong digital marketing and social media skills.


• Proper understanding of Business-to-Business marketing or sales experience


• Superior interpersonal, presentation and communication (written, oral) skills


• Result and solution oriented.


• An effective communicator both orally and written.


• Savvy relationship builder.


• Able to utilize different Sales automation tools such as CRM.

How to Apply

 
If you are interested and you meet the above requirements, kindly send your your resume to hr@cyrron.co.ke so as to reach us not later than 30/6/2016