Wananchi Group Telesales Business Development Manager Job in Nairobi, Kenya

May 17, 2016

Wananchi Group (K) Ltd
 

Job Title: Business Development Manager - Telesales 
 

Department: Cable Sales

Location: Nairobi
 

Employment Status/ Type: Permanent
 

Position Reporting to: Head of Cable Sales
 

Job Purpose / Summary: Work with the Telesales Manager and Marketing Head to determine the best prospecting strategy for Telesales and develop, execute, monitor specific Sales & Marketing campaigns with a target to increase net sales

 

Key Roles:

• Create and uncover sales opportunities in both new and existing customer accounts through well planned outbound demand generation efforts


• Utilize Social Web tools to generate net new opportunities


• Develop and organize in-depth market and customer knowledge including contact information, current product uptake, competition and service demands in order to draw winning sales and lead conversion promotions and marketing drives.


• Provides daily operations management of the inbound/outbound telemarketing call response and lead qualification functions


• Analyze agents output and develop a productivity improvement plan together with the Sales Manager


• Analyze and design improvements plans for the different sales media for sales growth


• Work together with the webmaster to improve the sales drives through the Zuku website


• Implement and drive use of a sales CRM for optimal data collection, analysis and report output

Key Performance Indicators

• Minimum 10% sales increase


• Increase in the uptake of sales


• Improvement in leads conversion by minimum 10%


• Ownership & production of the Telesales daily/weekly/monthly dashboard


• Implementation of CRM system to capture all sales information

Qualifications

• Degree in Sales / marketing or ICT related fields


• A proven sales or Telesales experience acquired in a FMCG or ICT environment


• Excellent Telephone etiquette


• Excellent knowledge of competitor’s products and activities.


• Self-motivated approach and proven ability to talk with a range of people.


• Proven track record of achieving revenue & activity targets

How to Apply

Interested and qualified candidates to submit their application including a detailed CV,day time telephone contact to recruit@ke.wananchi.com with a subject line Business Development Manager- Telesales on or before 20th May 2016.

Wananchi Group is an equal opportunity employer and will offer competitive remuneration and benefits to the right candidate.

Only short-listed candidates will be contacted.

Note:Canvassing will lead to automatic disqualification.