Field Sales Supervisor (Quality Black Tea) Job in Kenya

Aug 20, 2017

Our Client the leading producer of Quality Black Tea in the world is seeking to fill the position of Field Sales Supervisor.

Reporting to: National Sales Manager

Department / Division: Sales & Marketing

Location: Head Office; Territory Managed-Nairobi,

 

Job Purpose: Manages sales of the company’s products within a defined geographic area, counties or country ensuring consistent, profitable growth in sales revenues through positive planning, deployment and management of Sales Representatives. 

Identifies objectives, strategies and action plans to improve short- and long-term sales and earnings by implementing sales & marketing plans, Distributors, retailers to ensure no gaps exist whatsoever.

Job Responsibilities

Principle Accountabilities and Performance Measures

Achieve the overall yearly sales target as per the sales budget in a consistent monthly, Quarterly, biannual and finally annual manner

Performance Measures

• Sales – Value & Volume product wise


• Rate - 100% Achievement rep wise


• Volume - product wise

Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.
   
Performance Measures

•  Online Daily Work Report Compliance Individual & Rep wise


• Key Clients Account management: Distributors, Wholesalers, Agents

Responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls, meeting agreed targets, and promoting the organization’s presence throughout Territory.
   
Performance Measures

• Target Achievement by each Field Sales Rep & Bicycle Sales Rep

Assist in the development of the annual sales plan, specifically advising on: realistic forecasts for each product and territory (based on historical data, market trends, competitive activity, promotional strategy and sales effort), realistic costs of operating the sales force; and sales promotion program plans.
   
Performance Measures

• Business Growth Customer wise – Rep wise through suggested Route sales Plans – with results afterwards

Responsible for monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports, cyclical sales meetings, etc.
   
Performance Measures

• Timely Online Reports rep wise: Daily, Weekly, Monthly

Plan and implement a specific appraisal system that describes the responsibilities and performance standards for each member of the sales team, set individual territory sales and targets and administer the sales plan.
   
Performance Measures

• Independent Supermarkets, Distributors and retailers Coverage rep wise

Establishing, maintaining and expanding customer base including carrying out market audits to validate support by distributors and wholesalers.
   
Performance Measures

• Key Opinion leaders met personally with evidence of support of client’s marketed products.


• Order evidence through retail shop Audits

Increasing business opportunities through various routes to market
   
Performance Measures

• New products into markets Formularies or additional markets buying clients marketed Products

Payment Collection
   
Performance Measures

• Weekly report – rep wise to General manager/Chief Accountant

Develop and manage budget for the team
   
Performance Measures

• Spend vs. budget

Prepare timely management reports and present to the management or technical committee
   
Performance Measures

• Timely and actionable reports

Compiling and analyzing sales figures
   
Performance Measures

• Weekly reports on gaps and appropriate action plans to cover the gaps rep wise

Collecting customer feedback and market research, Keeping up to date with products and competitors
   
Performance Measures

• Suggested new products or market leads that yields results

Inspire and foster team commitment, develop the ability of the team and manage   performance to deliver exceptional level of organization objectives and goals
   
Performance Measures

• Employee performance


• Employee competency


• Employee satisfaction

To perform any other duty as assigned in line with the organization goals and objective

Key Deliverables

• Sales value


• Sales volume


• Business growth


• Customer satisfaction


• Employee productivity


• Payment collection

Position Requirements

Education: Bachelor Degree or Diploma in any business-related course

Professional Qualification: MSK Membership

Experience: 3-5 years’ experience in Supervisory Sales with a bias in FMCG.

Competencies (Knowledge, Skills and Abilities)

1. Planning and Organizing: Proficient


2. Leadership & Management: Proficient


3. Problem solving: Proficient


4. Compliance: Proficient


5. Safety focus: Proficient


6. Business improvement: Proficient


7. Business awareness: Proficient


8. Customer focus: Proficient


9. Quality focus: Proficient


10. Accountability:Advanced

Relationships

1. Sales Team, distributors, wholesalers, agents and retailers  
Purpose: Sales
 

2. Management
Purpose: Reporting

How to Apply

Qualified candidates to forward their CVs to vacancies@peoplefoco.co.ke. 

Clearly indicate, ‘Field Sales Supervisor’ on the subject of the email.