Quality Assurance Supervisor Job in Kenya

Jul 6, 2016

Quality Assurance Supervisor
 

General Purpose: Responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance.
 

Main Job Tasks and Responsibilities

• draft quality assurance policies and procedures


• interpret and implement quality assurance standards


• evaluate adequacy of quality assurance standards


• devise sampling procedures and directions for recording and reporting quality data


• review the implementation and efficiency of quality and inspection systems


• plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality


• document internal audits and other quality assurance activities


• investigate customer complaints and non-conformance issues


• collect and compile statistical quality data


• analyze data to identify areas for improvement in the quality system


• develop, recommend and monitor corrective and preventive actions


• prepare reports to communicate outcomes of quality activities


• identify training needs and organize training interventions to meet quality standards


• coordinate and support on-site audits conducted by external providers


• evaluate audit findings and implement appropriate corrective actions


• monitor risk management activities


• responsible for document management systems


• assure ongoing compliance with quality and industry regulatory requirements

Education and Experience

• Bachelors degree preferred


• certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma


• quality inspection, auditing and testing experience


• experience with implementation of corrective action programs


• product or industry-specific experience


• strong computer skills including Microsoft Office and databases


• knowledge of tools, concepts and methodologies of QA


• knowledge of relevant regulatory requirements

Key Competencies

• attention to detail


• communication skills - verbal and written


• data collection, management and analysis


• problem analysis and problem solving


• planning and organizing


• judgment


• decision-making


• customer service orientation


• teamwork

email your application to mary.mweni@cdl.co.ke