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Our client is an International restaurant chain. They are looking to recruit a warm and gracious Hostess for their Nairobi Branch.
Hostess Job Responsibilities
- Warmly and graciously greets all guests upon arrival
- When immediate seating is limited, records guest names and number of people in party
- Call out names and number of party’s when tables are available
- Provide guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests
- Accommodate special seating requests for guests whenever possible
- Seat guests based on guest preferences and balancing of customer flow in service stations.
- Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper
- Maintain supplies of mints and toothpicks at the host’s stand.
- Clean off food and stains from the menus
- Perform other duties as assigned by the manager on duty
- Appreciate guests on exit from the restaurant and invite them to return. Relay guest comments or suggestions to the manager on duty
Requirements for the Hostess Job
- At least a Diploma in Hospitality Management.
- A Minimum of two years working experience in a high ranking restaurant or hotel
- Exceptional communication skills and great customer service skills
- Charming and friendly,
- Confident, able to maintain composure
- Superior food and beverage knowledge
- Excellent attention to detail
- Exceptional ability to multi task.
- Immaculate personal grooming and presentation
- A positive attitude, enthusiastic personality
- A team player
Applicants can send their CV and state the position applied for in their subject of the email to us before 24th November 2017. Applicants currently staying in Nairobi are encouraged to apply. Kindly do not apply if you do not meet minimum requirements.
Recours Four Kenya Consultants Limited
Email: [email protected]
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