Project Implementation Auditor at Britam

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to provide outstanding financial services to our customers. Our Vision is to be the most trusted financial service partner. We aim to provide our clients, with an unmatched offering, ensuring first class solutions that help secure the future.

Job Purpose

• The role will focus on Quality Assurance on the processes utilized in the project efficiently to generate desired deliverables. The project implementation auditor will assess project activities, documentation(s) and processes, to help enforce project standards, compliance to policies and procedures and enhancing project work in eliminating project failures.


• This role focuses on supporting the processes teams use to maintain standards and produce quality deliverables; will oversee the activity of the quality assurance together
  
  with the Internal Audit team.

Key Responsibilities:

• Develops and maintains quality in systems and products, assurance on policies, procedures, and success criteria across the Britam Group.


• Ensures that value processes are in place, maintained throughout the IT systems implementation and software development life cycles and reviewed/revisited periodically to ensure all standard operating procedures reflect the most up-to-date, internationally accepted practices.


• Enforces compliance with evolving innovations, and supports responsiveness to new technologies as they become available.


• Verify documentation and review of existing project implementation, administrative and internal control systems and make the appropriate recommendations for improvement. This calls for a thorough understanding of all Company operations.


• Evaluates and enforces the Test Strategy / Test Plan defining the quality approach, timeline, entry/exit criteria for all assigned projects.


• Actively contributes to project estimation and planning, risk assessment, contingency planning, tracking and management of progress, issues, risk and resources.


• Provides effective and timely communication of project status, progress, issues and risks to the Project Manager and Project Owner.


• Prepare and present reports to the projects’ Steering Committee and the Board Audit & Risk Committee (when required) clearly describing the key gaps and practical recommendations for improvement.


• Attend and participate in Management meetings to enhance understanding of Britam’s strategy.


• Identifies and analyzes issues gaps, and other problems, particularly when such gaps recur in multiple projects; recommends and facilitates solutions to these issues.


• Formulates timely reports on project quality status and documentation to track progress in assigned projects.


• Identify training requirements with project teams. Conduct user training on quality assurance i.e. policies, standards and best practices.


• Communicates quality standards and parameters to Project Team, Internal Audit team, product development team, IT and other appropriate staff.


• Demonstrates subject matter expertise in all assigned projects and tasks.


• Maintain documentation of internal audits and quality assurance activities

Requirements

Required Skills/Abilities:

• Understanding of project life cycle methodologies (particularly Agile).


• Ability to remain consistent and steadfast with tasks assigned.


• Proven work experience as a project auditor/Assurance Specialist or a similar role.


• Working knowledge of tools, methods and concepts of quality assurance.


• Good communication skills, both verbal and written.


• Excellent data collection and analysis skills.


• Strong attention to detail.

Education and Experience:

• Bachelor’s degree in Business, Computer Science, Operations or related fields.


• Project Assurance qualifications, Licenses or certifications which may include ISO 9000, PMP, PMI, CIA etc.


• Previous Experience (3 to 5 years) in Project audit/ Quality Assurance, preferably within financial institutions / environment(s).


• Knowledge of the ISO 9001 standard is a good to have.


• Problem Solving and root cause analysis skills =Experience in working within international and complex environment.

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