Senior Officer, Treasury Operations, Job in Kenya

Senior Officer – Treasury
Operations

JOB PURPOSE

To ensure that all Treasury related
transactions are captured, confirmed and settled accurately within the required
time period with minimum risk and cost to the Bank, thereby providing a high
Standard of Professionalism and Customer Service.

Key Responsibilities

Providing Excellent
Customer Service.

• Adhering to telephone etiquette


• Following up on queries and
  adhering to laid down procedures in this respect


• Attending to queries within 48
  hours


• Ensuring that work is processed
  timely and accurately


• Adhering to Customer requests


• Educating Customers in respect of
  products and services offered by Treasury Operations as and when required


• Taking ownership of complex,
  unresolved queries ensuring prompt resolution


• Ensuring that high standard of
  communication with the frontiers is maintained


• Liaison with various division
  within the Bank

 Preventing Losses by
adhering to current procedures and implementing new effective procedures

• Ensuring accurate processing of
  all transactions


• Ensuring that all payments are
  processed on correct dates (Trade date and Value Date)


• Ensuring that all due diligent
  checks have been conducted with regards to compliance


• Ensuring that subordinate staff
  is continually updated on new types of transactions and fan outs


• Ensuring new customer beneficiary
  profiles are checked and released correctly


• Ensuring all entries to suspense
  accounts are reconciled and passed timely and accurately


• Minimizing risk by adhering to
  laid down procedures n terms of:




• Concession to Clients


• Special Instruction Clients


• Direct dealings


• STP Standards


• Responsible for the
  implementation and adoption within the Treasury Operations of all the
  compliance, Anti Money Laundering and Sanctions related requirements
  contained in the policies, procedures and processes. This will include,
  the consideration and approval of customers including those that require
  Enhanced Due Diligence for on-boarding and continued business

Self Development

• Identifying appropriate training
  needs and courses (internal/external) to attend in respect


• Conducting research and asking
  questions on unfamiliar in aspects of one’s job


• Up-skilling oneself regarding new
  procedures and knowledge of the Operations products and services.

Business acumen-Monitoring
Costs within the Section

• The successful reduction of
  unnecessary costs and thereby increase revenue of theOperation s as a
  whole on


• Personal telephone calls


• Stationery costs


• Overtime Costs


• Losses


• Recovery of all revenue in all TBO
  transactions

Key Responsibilities

• Cost reductions that have
  positive effect in influencing achievement of the banks cost to income
  ratio


• Budgets that are in line with
  strategic objectives and submitted within budgetary deadlines


• Outsourcing of services and
  non-core processes


• Automation of existing manual
  processes


• Project proposals and
  implementation processes that are accepted an undertaken within projected
  timelines


• Ability to maintain a balance
  between all Operations support functions while adding value by building
  efficiencies


• Originality, structured and
  tactical approach in providing business support solutions

KEY DIMENSIONS OF THE JOB

Routine: Implement and monitor routines to ensure optimal efficiency
thereby containing losses.

Losses: Ensure that losses are kept to minimum through strict adherence to
policy and procedures.

Customer Service: Provide excellent customer Service, ensuring timeous delivery of
products and attention to queries in terms of laid down procedures and fraud
detection.

Documentation: Conduct due diligence checks in terms of laid down procedures and
fraud detection.

Productivity: To monitor the workflow to ensure that productivity is in line
with set targets.

Revenue Recovery: Ensure that revenue is tracked for the whole
department.

DECISION MAKING AUTHORITY

As
per your appointment letter.

Qualifications

ACADEMIC BACKGROUND

• Undergraduate Degree in Business
  Management.


• Banking examination desirable

WORK EXPERIENCE

• Minimum 5 years banking
  experience, 3 of which should be in treasury operations.

SKILLS & COMPETENCIES

• Exposure to Banking is desirous


• Exposure to treasury operations
  desirable


• Analytical Skills


• Communication Skills

PROFESSIONAL CERTIFICATION

• CPA Qualifications will be an
  added advantage.


• ACI Treasury Operations
  Certificate.

How to Apply

CLICK HERE TO APPLY