Job Title: Distribution Executive
Number of Positions Open: 2
Location: Nairobi, Kenya
Closing Date: Open Until Filled
Summary
Our client is a leading Hardware (tools, building materials, Industrial equipment) and home –ware (garden and home accessories) super store
Primary Responsibilities
Receiving orders from the distributorsCoordinate dispatches of drivers for pick-ups and deliveries to the local market.Verify and keep records of outgoing shipmentsDaily tracing of loads and advising customers on shipment status.Proactively check for any potential or actual shipment failures and agree on a solution that will achieve customer satisfaction, maintain and enhance their loyalty to the companyEnsure customer customs documentation needs are met as precisely as required and customs documents brought back promptly for invoicingProvide regular updates to customers in line with the agreed call back times and customers preferred communication channel.Follow up within agreed time frames until an appropriate response has been received.Work within a team setting to deliver excellent customer service by responding to all received information requests in a timely, complete and professional mannerEnsuring all distributors are well informed on all products and services offered by the companyVisiting the distributors and ensuring that they are adequately stockedIncreasing sales through distributors and ensuring targets are metEnsuring that the products with the distributors are well branded and visibleMarket researchDiploma in Clearing and Forwarding is a MUST2 years working experience in a busy freight companyMust be well versed with sea export documentation and procedures.Be computer LiterateSocial skills with sensitivity to customer service.Mastery of the English language with excellent verbal and written communication skills.Adaptability to work with project deadlinesHow to Apply
Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CVs, inclusive of names and contacts of 3 referees, current telephone number and email address by :
Sending CV to:recruiter@personnelresource.com
Only short listed candidates will be contacted.
“Personnel Resource is an equal opportunity employer”
Visit http://www.kenyan-jobs.com/ for many more jobs in Kenya
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