Sunworld Safaris Reservations / Operations Officer Job in Arusha Tanzania

We are a well established Tour Company (Nairobi), having been in business for nearly 15 years and specializing in tailor made tours / safaris throughout East Africa.

With our fleet of 4 x 4 vehicles and excellent services to both local and foreign visitors, we have found a market niche for photographers and FIT clients.

Due to expansion we are looking to employ 1 Operations / Reservations Officer with immediate effect in our branch office in Arusha, Tanzania.

The applicant must be able to do quotations in excel, combined with writing detailed itineraries for tailor made safaris.

He / She must be able to convert inquiries from clients, both on phone and on e-mail into actual Sales.

All booking files must be kept in perfect order and follow ups must be made to ensure that no opportunity for a sale is missed out on.

Excellent tours knowledge (East Africa wide) and an excellent command of the English Language form the basis of our requirements.

The applicant must be able to handle inquiries for Tanzania.

Duties include:

Responding to inquiries on both e-mail and phoneHandle FIT and agent inquiriesWork in a busy environment and be ready to go "the extra mile"Ready to work long house and half days on SaturdaysHave a diploma / degree in Tourism related fieldsMust have experience of a min. 3 years in the position of a tours consultantComputer literate in word, excel, Microsoft OutlookDesign packages for local tourismEnsuring that all travel arrangements run according to planMaking accommodation bookings, flight reservations and organizing excursionsCompile costing / logistics for driver’s imprestsIssue Driver’s itinerariesDriver/guide briefing for safarisThe lady / gentlemen must possess the following qualities:
Be smartly dressed and presentableHave an excellent command of the English LanguageMust be articulate and well spoken, confidentMust be organized, highly efficient, reliable and diligentMust have excellent tours knowledgeMust be able to work in a busy environment under minimal supervisionMust possess a strong sense of responsibility and perfectionFlexible and know how to problem solveCandidate should preferably be Tanzanian or have a work permit/ married to a TanzanianPls. contact:

Gabriele Nowak
Sunworld Safaris Ltd.
E-mail: info@sunworldsafaris.com