Eldoret Water & Sanitation Company Technical Manager, Commercial Manager, Procurement Manager and Customer Services Manager Jobs in Kenya

Eldoret Water and Sanitation Company Limited, a Water and Sewerage Service Provider, invites applications from suitably qualified candidates to fill the following vacant positions:
 Reporting To: Managing Director
Department: Technical Department
 Job summary: Direct, co-ordinate, control and manage the company’s operations and maintenance of infrastructure and equipment in order to supply water and sewerage services to the residents of Eldoret Municipality.
 Job Grade: Corporate Management Team(C.M.T)
 Responsible for the overall supervision to ensure proper functioning of the Technical Department and its personnel ensuring that the duties are carried out in accordance with the company’s policies.Development of departmental policies.Responsible for approval of extension of water and sewer networks.To ensure provision of quality water.To ensure proper treatment and safe disposal of wastewaterDesign of waste/sewer infrastructure.Preparation of proper documents for works.Supervision of contractors and consultants.Prepare and submit proposals to donors for funding of projects within the company’s area of jurisdiction.Perform any other duty as may be assigned.Degree in Civil/Water Engineering.Registered or eligible for registration with Engineers registration board.Masters degree in Engineering or MBA will be an added advantage.3 years working experience in senior managementSelf driven and motivated with ability to meet deadlines.Customer oriented and have demonstrated good leadership skills.Good communication skills and computer literate with knowledge of AutoCADReporting to: Managing Director
 Job Summary: Plan, direct and co-ordinate the commercial operations under the broad guidance of the Managing Director and in consultation with managers of other departments.
 Job Grade: Corporate Management Team(C.M.T)
 Managing and supervising commercial aspects of the company operations particularly as they relate to revenue generation.Developing long term business strategies and operating plans that reflect the long term goals and priorities.Ensuring the provision of comprehensive commercial information systems, including up to date customer database to achieve the overall company revenue objectivesEnsuring timely, complete and accurate reading and billing of services and subsequent collectionCarrying out customer surveys and proposing improvement arising from feedback received.Establishing and maintain systems for positive customer relations.Ensure credit control and collection of outstanding water debts.Ensure water tariffs are reviewed as appropriate.Ensure customer complaints are tracked and effectively addressed.Perform any other duties as may be assigned.Bachelors Degree in Finance/Commerce or equivalent and CPA (K)Masters degree in relevant field will be an added advantage.3 years working Experience in Senior Management.Self driven and motivated with ability to meet deadlines.Customer oriented and have demonstrated good leadership skills.Good communication skills and must be computer literate.Job summary: To ensure efficient procurement and distribution of stores, disposal of unserviceable and or obsolete stores.
To ensure efficient procurement and distribution and distribution of stores, disposal of unserviceable and or obsolete storesInitiates review of procurement policies, regulations and standards.Reviews re-order levels and monitor the movement of relevant products.Undertakes marketing surveillance of relevant productsEstablishes linkages with suppliers.Prepare budget proposals.Perform any other duties as may be assigned.Bachelors Degree in Business Management /Purchasing and Supplies Management or equivalent with 3 years experience in Management.A Master’s degree in the relevant field will be an added advantage.Must be a registered member of a professional body (CIPS, KISM).Person of high integrity and committed to produce results;Poses high Creativity and innovativeness.Good Communication skills and must be computer literate.Reporting To: Commercial Manager
Job summary: To serve as an interface between the company and the customers, ensuring that all customer service processes are carried out in timely and accurate manner in order to foster warm relationships with customers and the general public.
 Ensure an up-to date inventory of meters and daily register of meter movement is maintained.Put in place a system that ensures prompt response to customer queries, information and correspondences.Create a communication system that transcends the company and customers and the public to evolve in a conducive working atmosphere.Handling customer complaints.Enhance good customer care.Organize events in order to educate the prospective consumer and public on the services provided by ELDOWAS and respond to their queries.Ensure that all bills are timely prepared, dispatched to customers and any information to be sent to customers is sent quickly.Perform any other duties as may be assigned.Bachelors Degree in Social Sciences/Business.Masters degree in relevant field will be an added advantage.3 years working experience in Management or in similar field.Have in-depth knowledge of customer service principals and systems for tracking and measuring.Good communication skills and must be computer literateCorporate Management Team (C.M.T)3 years Contract renewable based on performance.Basic Salary 57,624 x 954 x 1 – 58,578 x 2,100 x 4 – 66,978 x 2,979 x 3 – 75,370 x 2,844 per month Permanent and PensionableInterested applicants to submit their applications with detailed C.V’s with daytime contacts, names of three referees, certificates and testimonials, to reach the undersigned on or before 18th May, 2012 at 5:00pm
Please note that any canvassing will lead to disqualification
Note only qualified candidates will be contacted.
Managing Director
Eldoret Water and Sanitation Company Ltd,
P.O. Box 8418-30100, Eldoret