From the desks of our award-winning hotels to event planning in exotic locations, there may be a hotel job for you. Hilton Worldwide offers a world of opportunities when it comes to employment and career development. Your exceptional experience with Hilton Worldwide begins with the exploration of this opportunity.
Work Locations: Hilton Nairobi
A Sales Manager with Hilton Hotels and Resorts analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
What will it be like to work for this Hilton Worldwide Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.
If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.
As the Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.Specifically, you will be responsible for performing the following tasks to the highest standards:Analysis local market trends and competitor activity to identify business leadsDevelop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streamsNegotiate room rates/packages with corporate clientsDevelop and implement creative local marketing channels, including social media channelsPrepare company contracts for the hotel in accordance with current business and pricing conditionsWork within current business strategies and recognizing potential opportunitiesCooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programsAttend Sales events, as requiredProduce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leadsAnswer customer queries in a prompt and professional mannerManage staff performance in compliance with company policies and proceduresRecruit, manage, train and develop the Sales teamA Sales Manager serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:Positive attitude and good communication skillsCommitment to delivering a high level of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work under pressure and under own initiativeExperience in a sales role with a proven track record to close a saleIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Knowledge of local marketKnowledge of hospitalityPassion for sales and for achieving targets and objectivesDegree-level qualification in a relevant field would be advantageousYour benefits will include a competitive starting salary
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