.png)
Our client (Associated Motors Limited, AML) is the leading General
Motors East Africa Ltd (GMEA) dealer network in Kenya with a country
wide presence .
AML is looking for a passionate, performance driven, results oriented individual to fill the following position based in Kenya.
Job Title: Service Manager
Position Description: The Service Manager is responsible for directing and coordinating all activities involved in the acquisition, operations and maintenance of automotive equipment
Duties & Responsibilities
- Pro actively ensure implementation of company workshop policies, procedures and ensure compliance
- Coordinate development of repair budgets, quotations, budgets, estimates and oversee management if internal workshop operating/repair expenditure consistent with budgets
- Perform inventory checks, prepare reports and ensure correction of any anomalies
- Ensure timely delivery of quality/timely service delivery
- Review and submit proposals of modifications to manufacturer or vendor, as well as obtain all types of automotive equipment such as supplies, materials, and parts needed to maintain and repair automobile
- Develop and manage external stakeholder relationships as appropriate , this includes Insurance Brokers, Fleet Owners, Corporate Clients, NGOs amongst other stakeholders
- Mentor, appraise, and review workshop staff performance as well as ensure integrity of staff
- Manage equipment, garage and storage facilities ensuring they are well maintained
- Address complaints and resolve problems raised by customers
- Assure clients of maximum efficiency and productivity in repair and maintenance services offered
Competency Requirements
- Customer Focus
- Excellent analytical/problem solving skills
- Excellent managerial/supervisory skills
- Technical knowledge of motor vehicle parts and procedures on how automobiles run
- Ability to analyze and come up with solutions when repairing and maintaining vehicles
- Excellent Interpersonal Skills
- Planning and Organising skills
- Results Driven
- Excellent computer skills and proficiency in MS Office applications
- Effective oral and written communication skills
Qualifications and Experience Requirements
- Bachelor’s degree or an equivalent certificate
- At least 2 years of experience in the automotive industry and experience in a managerial position
How to Apply
Send your application and detailed resume to info@hcmc.co.ke to reach us by Friday April 10th 2015.
While
applying; quote the title of the position you are applying for on the
e-mail subject field; include your day and evening telephone number,
email address and current remuneration.
Only short listed candidates will be contacted.
No comments:
Post a Comment