Client Relations Manager Job in Nairobi Kenya

The client caters for the home and small office user market niche that wants dedicated connectivity. So far they have successfully connected over 100 apartment blocks and 500 clients, home and office users. 

They are a fully-fledged Internet Service Provider whose focus has given them the experience and skill set to give clients better Service and Technical Support as they concentrate on offering you more personalized and professional service.

They are currently seeking to recruit a suitably qualified candidate to fill the following position:

Position: Client Relations Manager
 

Job Ref.: ZTE 247547
 

Sector: IT & Telcoms
 

Location: Nairobi

The main purpose of the client manager’s work is to help the business meet sales and revenue goals.

 

Job Duties

• They must design plans to achieve these goals and create strategies to combat potential revenue losses.


• They must also perform research to identify new potential clients.


• Client managers may create presentations to inform potential or existing clients about their company’s products or services.


• They must ensure that clients are satisfied with the company at all times and will bring in repeated business by resolving any outstanding issues.


• They also need to inform the company of new contacts and new marketing opportunities.

Requirements:

• Bachelor’s degree in business, computer information systems, or a related field,


• Previous work experience in sales, business development, customer service, or management.


• Job candidates should have demonstrated abilities to exceed target revenue goals, provide excellent customer service, build long-term relationships, and work in a team-oriented environment.


• Client managers should also have knowledge of, or experience working, in the IT industry.


• Client managers should have strong communication and negotiation skills, as well as solid presentation skills.


• The ability to operate computer software, such as Microsoft Office, may also be helpful.

How to Apply
 

If you have the required experience & skills to succeed and seek a challenging opportunity, please send your application letter including an up to date CV with 3 referees outlining how your skills best meet the position to quality2015jobs@gmail.com (Subject of the email should be the title of the POSITION APPLIED FOR + JOB REF)

If you are not interested in this opportunity today, please refer any friend or colleague you know that might suit the required profile.

Please DO NOT apply if you do not meet the requirements of the position.

Only shortlisted candidates will be contacted.

Note: We do not charge any fees for receiving and reviewing applications or for interviews