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Account Manager jobs in Kenya
Job: Account Manager.
Location: Nairobi
Job type: Full time
Company Background
Imagine needing a medication to treat a curable disease or wanting to buy a product at a store only to find that the item is completely stocked out. Even worse, this store has no idea when they will be restocked since their data is not integrated in any way with their suppliers.
The company provides a platform specifically designed for organizations in the developing world to track inventory stock levels and other last-mile data through basic mobile phones. Helps reduce stock-outs and minimize expirations of essential supplies across the developing world.
Seed funded with growing revenue and an awesome team of smart, fun entrepreneurs, the company is currently working in five countries: Honduras, Nicaragua, Panama, Kenya, and Uganda.
Job Summary
The Nairobi-based Account Manager will provide white glove service to the growing number of company’s customers throughout Kenya and across the region.
Qualifications for Account Manager jobs in Kenya
3+ years experience in account management or customer success
Proven ability to provide clients with excellent service and support
Adept at identifying client needs before they are expressed
Excellent planning and project management skills
Effective communicator both internally (with colleagues) and externally (with clients)
Experience working with enterprise clients and liaising with counterparts at the director level and above
Energized by working in a start-up environment and within a growing global company
Added Requirements
Experience with software solutions and Software as a Service business model
Experience in the FMCG, Agriculture or Pharmaceutical industries
Success in securing contract renewals
Solid professional network in Kenya and East Africa.
Applications letters and detailed CV are to be sent by email to apply@dumaworks.com marking the subject as AM 1820, Your Full name & Phone number.
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