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Vacancy: Client Service Officer
Summary: The person to hold this position should be young, smart, enthusiastic, a fast leaner and must have excellent communication skills.
Duties and Responsibilities
Provide client support services in accurate and timely fashion.
Maintain high level of professionalism and competence in every client interaction.
Build positive and productive relationships with clients.
Make frequent client calls and visits to strengthen client relationships.
Inform management about complex client issues and resolutions.
Identify and develop new business opportunities with client contacts.
Utilize effective problem solving and time management skills in client service operations.
Develop process improvements to enhance service efficiency and effectiveness.
Provide support in new product development and enhancement activities.
Required Skills
Bachelor of business information technology
Excellent communications skills
Willingness to learn, also a fast learner
Is a go getter
Attentiveness
Goal oriented focus
Enthusiastic
How to Apply
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