Kisima Real Estate Office Administrator Job in Nairobi, Kenya

Job Title: Office Administrator
 

SBU: Kisima Real Estate
 

Reports To: Commercial Manager – Kisima Real Estate
 

Location / Branch: Galana Plaza Nairobi
 

Main Purpose of the Job (Job Summary): This position is responsible for coordination of all administration activities and communications. 

The job holder is also the custodian of all contracts and client documents of title at SBU level and is the first line of reference for all FAQ’s. 

 

Main Responsibilities

• Coordinates all SBU communications


• Deals with incoming customer enquiries and directs them to relevant staff for assistance


• Custodian of all SBU records such as client agreements and property titles


• Coordinates staff travel and SBU logistics


• Custodians of SBU stationery and manages inventory


• Ensures safe custody and maintenance of SBU Fixed assets in liaison with Group Admin office


• Coordinates meetings and ensures meetings are well served with necessary meetings requirements


• Assists clients to fill required office documents like booking forms, agreements and transfer documents


• Update Kisima Portal daily according to the products on offer


• Maintains a daily log of SBU enquiries and client traffic

Key Deliverables of this position

• Safe custody of records and documents


• Daily logs


• Safe custody of Fixed assets


• Smooth office administration activities

Critical Success Factors for the Job

• Interact with other customer service officers and internal personnel on a daily basis to promote team building


• Have experience in Customer services or marketing in Real Estate practice

Academic Qualifications

• Diploma in Management or related field

Professional Skills

• Telephone handling skills


• Computer skills


• Website management skills

Job / Functional Skills

• Interpersonal skills


• Active listening skills


• Customer rapport Problem solving skills


• Taking messages skills

Competencies (Behaviours)

• Listening skills


• Punctuality in the office


• Integrity


• Teamwork


• Operational excellence & Cost consciousness


• Neatness and smartness

All interested and qualified candidates are asked to send their applications to recruitment@fep-group.com on or before Friday 18th September, 2015