Kisima Real Estate Office Administrator Job 2015

Job Description

Job Title: Office Administrator

SBU: Kisima Real Estate
 

Reports To: Commercial Manager – Kisima Real Estate
 

Location / Branch: Galana Plaza Nairobi
 

Main Purpose of the Job (Job Summary): This position is responsible for coordination of all administration activities and communications.

The job holder is also the custodian of all contracts and client documents of title at SBU level and is the first line of reference for all FAQ’s.

Main Responsibilities

Coordinates all SBU communications

Deals with incoming customer enquiries and directs them to relevant staff for assistance

Custodian of all SBU records such as client agreements and property titles

Coordinates staff travel and SBU logistics

Custodians of SBU stationery and manages inventory

Ensures safe custody and maintenance of SBU Fixed assets in liaison with Group Admin office

Coordinates meetings and ensures meetings are well served with necessary meetings requirements

Assists clients to fill required office documents like booking forms, agreements and transfer documents

Update Kisima Portal daily according to the products on offer

Maintains a daily log of SBU enquiries and client traffic

Key Deliverables of this position

Safe custody of records and documents

Daily logs

Safe custody of Fixed assets

Smooth office administration activities

Critical Success Factors for the Job

Interact with other customer service officers and internal personnel on a daily basis to promote team building

Have experience in Customer services or marketing in Real Estate practice

Academic Qualifications

Diploma in Management or related field

Professional Skills

Telephone handling skills

Computer skills

Website management skills

Job / Functional Skills

Interpersonal skills

Active listening skills

Customer rapport Problem solving skills

Taking messages skills

Competencies (Behaviours)

Listening skills

Punctuality in the office

Integrity

Teamwork

Operational excellence & Cost consciousness

Neatness and smartness

How to Apply

All interested and qualified candidates are asked to send their applications to recruitment@fep-group.com on or before Friday 18th September, 2015

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How to Apply – Mobile User

All interested and qualified candidates are asked to send their applications to recruitment@fep-group.com on or before Friday 18th September, 2015

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