Job Description
Vacancies: Temporary Trainers
Twelve (12) Positions
Digital & Business Solutions for Dukas (DABS) Program
General Information: TechnoServe works with enterprising people in the developing world to build competitive farms, businesses and industries.
We are a non-profit organization that develops business solutions to poverty by linking people to information, capital and markets.
Our work is rooted in the idea that given the opportunity, hardworking men and women in even the poorest places can generate income, jobs and wealth for their families and communities.
With more than four decades of proven results, we believe in the power of private enterprise to transform lives.
Program Description: Small and family run retail businesses locally known as “dukas” face a number of challenges in running efficiently, resulting in less than optimal profits for the entrepreneurs that run them.
These retailers are mostly informal and operate on a cash basis. Restocking generally requires the owner to travel to a supplier, often a large retailer, with cash in order to make the purchase.
This is expensive and time consuming, and entrepreneurs can only resupply with cash on hand.
This inefficiency results in periods of closure, limited inventory, stock depletion and ultimately relatively high prices to purchasers and low income for the storekeepers.
Overcoming these obstacles presents an opportunity to unleash a wave of growth providing the entrepreneurs with the ability to develop stronger, more profitable businesses.
There is significant potential to increase the efficiency of supply chain management, and decrease price volatility.
Funded by the Citi Foundation, TechnoServe through this program aims to increase financial return and growth of dukas in Nairobi.
This will be achieved by improving the performance of the dukas meaning better financial and operations management, better marketing and adoption of digital solutions for payments and inventory management, improved relationships with lenders, suppliers, customers and supporting service providers and better coordination and collaboration amongst shops.
Purpose: TechnoServe is seeking to fill 12 positions of Trainers, to support in the implementation of program activities in 12 informal settlements in Nairobi.
Working closely with program Associate Business Advisor, the Trainers will be responsible for timely and effective implementation of project activities and achievement of the project’s goal.
Duties & Responsibilities
The Trainer will be responsible for the following duties:-
Provide support in achievement of deliverables under the program, including specific outputs and outcomes laid out the program proposal.
Support in conducting the baseline survey for the program
Identify, vet and select the dukas
Deliver formal training in; Business management, financial management, merchandising, digital technology solutions and supply chain management
Conduct a one on one coaching with duka owners to enhance coordination and collaboration with each other
Work closely with duka owners to form business associations
Work closely with the Associate Business advisor to ensure program deliverables are met.
Draft timely and concise reports on project implementation and share best practices and lessons learned from the project
Ensure program monitoring and evaluation and reporting for project
Through critical review of project activities in the field, work with the ABA to eliminate risks that may hinder effective implementation of the Project
Establish and maintain strong relationships with relevant stakeholders including, government ministries, private sector companies, financial institutions, business associations, and academic institutions;
Maintain project work plan and ensure timely project implementation
Understand, respect and promote Techno Serve’s values, vision, and strategy in the Implementation of assigned duties
Requirements
Bachelor’s degree required
1- 2 years’ experience of consulting/working with Micro- businesses in Nairobi
Conversant with recent trends in the retail industry in the country
Strong and demonstrable report writing skills
Experience working with communities living on less than $2 a day
Excellent interpersonal, oral and written communication skills a must
Willingness to travel frequently in the informal settlements
Proficiency in MS Office especially Excel and PowerPoint
Training experience will be an added advantage
Reporting Unit / Supervisor: Associate Business Advisor
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