Online Travel Company Visa / Loyalty Officer Job in Nairobi, Kenya

Nov 4, 2016

Our client, a leading online travel company in Africa is urgently seeking to recruit a Visa / Loyalty Officer to join their team.
Location: Nairobi, Kenya 

Responsibilities

• Provide administrative support to the Visa Office.


• Effectively manage own and team’s caseloads under time pressures and within resource constraints.


• Deal with a range of clients and stakeholders and respond to enquiries.


• Prepare correspondence to clients and stakeholders.


• Undertake case-related investigation, including site visits and prepare clear and logical reports of such.


• Meet all departmental standards as advised by the management of the section. This includes, but is not limited to the code of conduct, client service standards and record-keeping requirements.

Qualifications

• A Bachelor’s degree in any field


• Prior experience in a travel industry


• Minimum 3 years of experience in the same role


• Good interpersonal and communication skills

How to Apply
 

Interested candidates who meet the requirements are invited to send their CVs only to ‘vacancies@jantakenya.com’ indicating the job title “VISA/LOYALTY OFFICER” on the subject line by 10th November 2016.