Online Travel Company IT Support Jobs in Kenya, Uganda, Tanzania and Rwanda

Nov 25, 2016

Our client, a leading online travel company in Africa is urgently seeking to recruit an IT Support to join their team. 

The main duties are;

• Resolve end user issues related to hardware, network and communication systems and refer serious challenges / problems to superiors and obtain the necessary feedback on how to approach or solve critical issues.


• Provide training to users for applications.


• Initiate awareness on efficient and effective working ways for end users and on how end users can secure their systems.


• Enforce end user security measures such as password policies and provide training and initiate awareness on the same.


• Managing local area network, Wi-Fi, internet and other forms of connectivity


• Overseeing, maintenance, upgrade and repair of ICT equipment


• Maintain and expand e-commerce site


• Customer service and account management


• Large format production and graphic design


• Coordinating with IT Corporate regarding infrastructure


• Provide phone and email support to all employees.

Qualifications 

• At least a bachelor’s degree in Information technology.


• At least 3 years relevant experience.


• Excellent knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and viral protection systems.


• Sound knowledge of graphics and Microsoft windows network administration.


• Ability to work with a diverse group of people.


• Strong interpersonal and communication skills.


• Good planning, organizational and analytical skills.

How to Apply
 

Interested candidates who meet the requirements are invited to send their CV to ‘vacancies@jantakenya.com’ indicating the job tittle “IT SUPPORT” on the subject line by 8th December 2016.