Logistics Business Regional General Manager Job in Kisumu, Kenya

Dec 21, 2016

Regional General Manager – Logistics / Transportation

Location: Kisumu.

Our client, an on-demand, door-to-door, delivery and transportation services company, is looking for a Regional General Manager to exponentially grow their company.

Job Role: The Regional General Manager’s role is for the independent ambitious generalist. A Regional General Manager sits overs Sales, Marketing, Operations, and Finance, with city wide KPIs, Budget and P&L.

 

Regional General Manager reports directly to the CEO and is responsible for all Investor Reports concerning the city.

Responsibilities:
General Customer Acquisition

• Have full ownership of the business development vertical in Kisumu. 


• Close deals, manage a budget, lead business marketing activities, scale strategy locally, and build/ lead a team.


• Own and lead overarching customer acquisition strategy.


• Manage deal pipeline and source new potential business deals by contacting potential partners; discovering and exploring opportunities.


• Help develop and improve products and services by researching industry competitors, publications, and announcements.


• Support marketing activities for the company including golf tournaments, mall promotions, networking drinks, door to door sales, business fairs, etc.


• Spearhead B2C marketing strategies and coordinate actions to influence the market.


• Manage Partnership Proposals and maintain the timelines for the proposal drafting process.


• Communicate new product developments to clients and prospective clients.

Business Clients

• Strategize and lead all business client acquisition activities. 


• Take full ownership and responsibility of finding, negotiating, and closing business deals in Kisumu.


• Develop strategy for acquiring traditional business clients in Kisumu.


• Lead all Business Client acquisitions. Bring in the expansion team to negotiations only on very unique cases.


• Follow up on all business leads which come into the company and set up meetings.


• Oversee and carry out all business client acquisition activities.


• Plan and prepare business presentations and proposals.

Partner (Rider & Driver) Recruitment

• Requires strong interpersonal skills and a social personality. This person will be responsible for managing the rider operations in the city as well as acquisition, including field prospecting to meet and engage new riders/drivers. 


• Sourcing, recruiting, onboarding and training of partners on to the platform.


• Work side-by-side with the operations team to maintain an adequate number of online riders/drivers in Kisumu.


• Maintain onboarding pipeline and database of all riders/drivers and contracts.


• Gathering key rider documentation and requirements in line with the company’s signup policies.


• Following up on inquiries and referrals from riders/drivers.

Operations and Dispatch Management

• Responsible for dispatch and monitoring of orders real time and resolving issues in a timely manner to ensure optimal customer experience.


• Continual training and support for existing riders on the company platform.


• Monitoring standards and customer service levels, ensuring partners represent the brand well.


• Monitoring partner metrics including daily and monthly targets set by management.


• Identifying key partner issues and offering creative and effective solutions in a timely manner.


• Branch management and expansion.


• Any other duty that may be assigned by CEO or senior management

KPI reporting and line management

• Responsible for monthly reporting, setting and meeting Profit & Loss targets and qualitative objectives, as well as ad-hoc requests to Nairobi HQ.


• Performance evaluation and management of Kisumu Business Development and Operations colleagues.


• Daily monitoring and recording of targets set by management.


• Investor reporting on all Kisumu initiatives, metrics, and costs.


• Management of city team: Operations, Sales, Marketing.

Qualifications:

• Bachelor Degree in Business, Sales, or Economics. Masters or MBA strongly preferred


• Advance knowledge in Google Suite and preparing presentations


• Demonstrated success in negotiating, cultivating and growing partnerships across all levels and sectors, problem solving and issue resolution. 


• 7+ year’s management experience in Logistics, e-commerce, entrepreneurial or related industry.


• Cross-functional team management and successful KPI performance viewed favorably.


• Outstanding communication skills, oral and written, technical and non-technical.


• Excellent team player with strong leadership capability.


• Clear knowledge of Kisumu and its environment.


• Must be comfortable in fast-paced, deadline-driven environment.

Compensation: Salary will be based on experience.
 

Deadline: Interested parties should send their online applications on or before 30th December 2016
 

Correspondence: Applications and detailed CV to be submitted online at http://goo.gl/T8sryH

Applications not meeting minimum requirements will not be considered. 

Only shortlisted candidates will be contacted.