Jun 19, 2016
Senior Account Manager - Kenya
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Duties and Responsibilities:
Onboard and train new account members via demos, presentations, collateral, and webinars, to ensure they are engaged with the product;
- Educate accounts on new features and tools while identifying target accounts for upsells and new opportunities
- Proactively reach out to partners to support policy and procedure change management
Defining and executing
- Establish productive, professional relationships with key personnel in partner accounts
- Understand partner needs and motivations
- Drive sales quotas by communicating and providing support regularly in person, on the phone, and via email
- Meet assigned targets for profitable sales volume and strategic objectives in partner accounts
- Proactively lead joint partner planning processes that develop mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
- Consult and coach accounts to achieve success through defining the correct KPIs and identifying optimal end-user segments
Educating and enabling
- Become an expert in our client’s software products and provide recommendations to suit varying client needs
- Work with Customer Success, Platform, and Devices teams to articulate and monitor customer requests and feedback
- Help partners define and shape their market strategy through utilizing the our client’s tools
- Become a subject matter expert on all software tools, policies, and procedures that impact partner success
Onboarding and training
- Work closely with the Business Development Lead on account strategy
Job Requirements:
- BS/BA degree
- 5+ years of sales and sales leadership experience, preferably in an indirect/channel sales environment
- Demonstrated track record of managing client relationships and retaining accounts
- Demonstrated track record of driving revenue through partnerships
- Experience managing multiple projects simultaneously at various stages
- Expertise with Microsoft Office suite and CRM software
- Experience living and working in an emerging market context a plus
- Happiness in a very dynamic, fast-paced, flexible (and fun!) startup atmosphere
How to Apply
Send your CV, detailed cover letter, to nftkenyajobs@gmail.com using the subject line “Senior Account Manager.”
Note that applicants must send a personalized cover letter to be considered
Due to application volume, we will only be able to follow up with the most promising candidates.
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