Site Reliability Engineering Manager at Equity Bank Kenya

Anthony Chuks March 17, 2022 0 Comments

Equity Bank Limited (The “Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 – 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Kenya, Uganda, South Sudan, Rwanda and Tanzania. Its shares are listed on the Nairobi Securities Exchange and Uganda Securities Exchange. Equity Bank was founded as Equity Building Society (EBS) in October 1984 and was originally a provider of mortgage financing for the majority of customers who fell into the low income population. The society’s logo, a modest house with a brown roof, resonates with its target market and their determination to make small but steady gains toward a better life, seeking security and advancement of their dreams.

Job Purpose:

As Systems Site Reliability Engineer Manager, you will lead and support a team of SRE engineers who are working to identify challenges, analyze causes and apply corrective action to ensure that our systems are reliable, scalable and performant as per agreed service level objectives.

Reporting to the Principal SRE (Site Reliability Engineering) Lead, you will be a part of the team responsible for helping to support 24×7 uptime and availability of production mission-critical services within the Bank. You will help to create more consistent, automated environments across all applications or services, proactively test and tune all aspects of the platforms, streamline CI/CD processes, monitor, and respond to system notifications and alerts and continually work to optimize and improve the performance, security, and reliability of our systems.

Job Responsibilities/Accountabilities

Lead SRE (Site Reliability Engineering) initiatives in your areas of focus

Mentor and support the members of the team to achieve high levels of performance

Lead the identification and establishment of the service level indicators to support SLOs (Service Level Objectives)

Take ownership of the availability, stability, resilience, and system / service health

Provide technical leadership in initiatives to improve availability, stability, resilience of our services

Take leadership in incident response activities to restore services

Collaborate with Dev teams to improve services through rigorous testing and release procedures

Participate in architecture design, platform management, and capacity planning exercises.

Create sustainable systems and services through automation and uplifts

Qualifications And Skills

Bachelor’s degree in computer science or equivalent

5+ years’ experience as a SRE/DevOps Lead

Experience in managing SRE/DevOps/Software engineers

Strong oral and written communication skills

Attention to detail and strong troubleshooting skills

Demonstrable experience in Containerization-Docker and orchestration (Kubernetes)

Demonstrable experience in CI/CD tools such as Azure DevOps, circle CI, Jenkins etc.

Good understanding of Infrastructure as Code (Terraform, Cloud Formation, Ansible)

Familiarity with Linux and UNIX systems and command line system administration such as Bash, VIM, SSH (secure shell).

Basic scripting skills (preferably Golang, bash, shell, etc.,)

Experience in monitoring and analyzing infrastructure performance using standard performance monitoring tools – Dynatrace, Azure Application insights, Prometheus, SolarWinds

Good understanding of networking concepts e.g., Network routing, Load balancing, and Networking protocols, a base knowledge of TCP/IP, with an understanding of HTTP and DNS