Account Manager at Oxygene Marketing Communications Ltd

Oxygene Marketing Communications Ltd is an independent integrated communications agency that works to earn attention for our clients and incite action by championing integration and placing people, culture and relationships at the very heart of everything we do.

POSITION OVERVIEW

The Account Manager is responsible for the effective management of all client projects and the smooth week-by week running of the account. This position proactively and positively manages the relationship between the Client and Agency team.

Knowledge Areas: 

• Client Services


• Content development


• Commercial Management


• Project management


• Talent Management and Relationship Building

ACCOUNTABILITY 

KEY RESULTS AREAS AND ACCOUNTABILITY: 

Client Management 

• Understands and articulates client strategy, can steer this with insight when require


• Define client challenges, lead and participate in brainstorming sessions, and evaluate creative ideas from clients  and staff


• Respond appropriately and immediately to client requests and concerns, and keeping clients informed of the status  of projects


• Clear partner and advisor to day to day implementation of client activities


• Support development and execution of effective strategic marketing plans across business functions

Talent Management and Relationship building 

• Mature calm leader of internal cross-functional teams – inspires teams to strive for superior client results


• Creates actionable development plans accompanied by effective ongoing dialogue with team members and  delegate effectively


• Responsible for effective team communication, both written and verbal, ensuring all team members and clients  receive contact reports, briefs, market information, timing schedules, minutes etc.


• Develop team through coaching and mentoring


• Motivate other members of the project team during difficult times, absorbing their anxieties and keep the project  moving forward

Commercial Management 

• Responsible for budget control for projects


• Ensures that all work in progress can be reconciled and billed


• Ensures that all invoices are issued quickly and correctly and that reconciliation meetings are held with suppliers  as appropriate


• Ensures work is produced on time and within budget

REQUIREMENTS

REQUIRED EXPERIENCE 

• Degree in communication/Marketing or any other related field


• 3-4 years’ experience in agency/marketing/communication background


• Outstanding writing and verbal communication skills, and a passion for building and maintaining client and vendor  relationships


• The ability to lead multi-functional teams towards strategy execution


• Full awareness of agency processes and techniques


• Experience of working across several projects simultaneously, juggling the day to day work and still produce quality  work under tight deadlines


• Experience in managing teams


• Excellent knowledge of Microsoft office, Word, Excel, PPT

REQUIRED ATTRIBUTES 

• Confident and assertive attitude to promote the agency’s ideas and benefits


• The ability to achieve results through teams and dependable


• Ability to judge priorities across several pieces of business and varied levels of activity


• Confident and mature outlook


• analytical skills, creative disposition and have a genuine interest in consumers and brands


• Aware of relevant trends and develop ideas


• Understands the business arena and the challenges faced by clients


• Solid judgment with high standards of accuracy, responsiveness, integrity and discretion


• A keen attention to detail and budgetary restraints

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