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Aug 1, 2023

Ecosystem Lead-Financial Services Institutions at NCBA Group


The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.



Job Purpose Statement



  • The FSI Ecosystem lead is responsible for the design, implementation, monetization and overall ownership of the commercial strategy of the assigned Ecosystem This role is responsible for strategic planning, budgeting, execution and achieving of financial and strategic targets for the FSI Ecosystem.

  • The role holder is expected to have an entrepreneurial mindset along with leadership qualities. They should be a creative strategist with excellent organizational abilities and expert in managing Marketing efforts.

  • The role holder is the primary relationship owner for all partnerships within the FSI ecosystem.

  • The role holder will leverage on market research, business analytics, partnerships, coopetition, technology and ideas inside/far outside of the company, constantly scanning the economic landscape to identify and capitalize capabilities that enable the success of new digital business commercial models for long-term competitive advantage within the assigned ecosystem.

  • The role holder will be responsible for developing and owning sales & marketing strategy, go-to-market strategy and planning, lifecycle management, affiliate marketing management, campaign planning & management, customer funnel optimization, external stakeholder management and mentoring a high-performing growth team within the Digital Business.

  • The role holder should be obsessed with tracking performance and is expected to constantly have/source the requisite data to prove what is working and what isn’t, and to effect timely corrective action as required. S/he should possess strong commercial acumen and ability to come up with ideas for driving product growth, customer acquisition, customer lifetime value, customer retention, revenue growth and profitability of product line(s) is key to the role

  • Prevention of business loss are critical to succeed in this role including Commercialization support and guidance to the regional business teams in bank’s subsidiaries.

  • Proactively engage and socialize internal stakeholders to buy into respective ecosystem strategy that are aligned with the overall organization strategy. The role ensures strict adherence with all regulatory requirements including proper documentation, routine portfolio monitoring and risk management

  • Actively coach all assigned team members and other key stakeholders in aid of their achievement of performance and career progression.

  • Relevant experience in the specific sector will be an added advantag


Ideal Job Specifications


Desired personal attribute:



  • Relentless in your pursuit of growth and want to disrupt the FinTech industry


Academic:



  • A Bachelor’s degree in Business Management, Accounting, Economics, Commerce, Finance or relatedfields.

  • MBA or a Master’s degree in a business field is desirable.


Work Experience:



  • At least 10 years work experience, 5+ years of overall experience in the financial services sector managing other FI’s at management capacity and participated in strategy development and implementation, and having lead large successful business development projects and/or initiatives.


Skills Required:



  • Strong track record in developing new ventures and strategic business partnerships with demonstrable commercial impact and significant strengthening of customer acquisition and loyalty. You are highly entrepreneurial, innovative and passionate about emerging themes and opportunities in the new economy.

  • You are creative enough to envision capabilities within the ecosystem that simply weren’t possible in the past.

  • Commercially minded – you are comfortable speaking the language of marketing/sales funnels, platform thinking, know your way around a business model, and have a creative and strategic mindset.

  • Ability to lead and deliver results that have significant impact on the organization through diverse teams.

  • Can interact with people (own team, colleagues, customers, stakeholders and the public at large) in different social and cultural environments, showing respect and positive regard for them in a unifying and professional way consistent with the values of the organization.

  • Great public speaking skills – you’re confident in front of a room with over 200 people, and you can easily engage & shine in a 1-on-1

  • Creative, process-driven, proactive – while you’re great at jumping in and doing things last-minute when necessary, you have strong skills in creating processes to ensure that nothing is forgotten and your work flows smoothly.

  • Super organised and a proactive problem solver – great at managing your time and workload to ensure everything gets done, and skilled at balancing multiple priorities.

  • Deep professional experience developing GTM and ecosystem strategies related to digital transformation, cloud, mobility, and emerging technologies.

  • Naturally inquisitive and successful in researching key issues. Can reflect on what needs to happen next, what might get in the way, and therefore what needs to be put in place to ensure progress. Is aware of what constitutes best practice in the Fintech sector and strivesto deliver on this.

  • Ability to assess the organization’s vision, goals, objectives, and strategies to identify the desired future.

  • Ability to inculcate a culture of project management excellence – project leadership, accountability, highperformance teams, customer and market focus, robust solutions, alignment, discipline, speed and quality.

  • Understands financial management concepts, can use the principles to develop business cases, describe events and incorporate the same in problem solving and decision making.

  • Continuously build and strengthen networks for the institution within all spheres of the economy within the markets ofscope; at all levels of commerce, government,society, etc.

  • Fluent in English




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