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Sep 1, 2023

General Manager at Indepth Research Services (IRES)


Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; logistics and telecommunication; recovery and reconstruction; safety and security; water sanitation and hygiene sectors



Job Summary


At IRES, we relate our success directly to the strength of our management team. To continue operating at our high standards, we’re seeking a general manager who’s a born leader.


This person should have experience in overseeing business operations as well as human resources, finance, and communications. The ideal candidate will be an expert communicator who has a strong ability to delegate responsibility and collaborate across a range of departments. Ultimately, the general manager should be driven by a desire to lead our business to maximum productivity and efficiency


Objectives of this role



  • Develop strategic plan for optimized productivity

  • Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

  • Adhere to company standards for excellence and quality

  • Seek out opportunities for expansion and growth by developing new business relationships

  • Provide guidance and feedback to help others strengthen specific knowledge/skill areas


Key responsibilities and Deliverables:



  • Take full profit & loss responsibility

  • Coordinate employees and supervise and lead lower-level managers

  • Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

  • Perform market research and complex analysis of possible opportunities

  • Provide suggestions for business growth

  • Suggest ideas for increasing revenue

  • Suggest improvements for employee engagement

  • Create, review and implement effective business plans

  • Recruit, on-board, and train high-performing employees to achieve objectives for sales, profitability, and market share

  • Develop, implement, and maintain budgetary and resource allocation plans

  • Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

  • Attend meetings, trainings, seminars and conferences


Qualifications


Required skills and qualifications



  • Proven success in a managerial role

  • Strong decision-making ability

  • Excellent communication, collaboration, and delegation skills

  • Proven ability to develop and achieve financial plans

  • Ability to motivate and lead employees, and hold them accountable

  • Strong working knowledge of operational procedures


The consultant will have the following minimum skill set:



  • Previous working experience as a General Manager for 3 years

  • Outstanding communication, interpersonal and leadership skills

  • Excellent presentation skills

  • A proven track record of successfully leading and motivating diverse teams

  • Multitasker and critical thinker with strong analytical skills

  • Excellent organizational and time management skills

  • Experience in conducting performance evaluations

  • Working knowledge of human-resources processes

  • MA in Business Administration or similar relevant field




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