Claims Supervisor Job in Kenya - Clarkson Notcutt Insurance Broker

Clarkson Notcutt (Insurance Broker) is one of the oldest brokerage firms in the industry.

Our business philosophy is to make quality service, reliability, highest standard of integrity and professionalism to be the driving force to uphold our reputation and image locally and internationally.

Vision: To be the standard of quality in insurance and risk management

Mission Statement: To continuously build careers, product innovations and deliver quality value added services to clients, while ensuring financial strength and sustainable growth of the company for the benefit of its stake holders

Our Values: We embrace a team that is of integrity and shared purpose. One that is innovative, caring and focused on its development while having a social responsibility to the community it serves

We are looking for ambitious, self-driven candidates to fill the following vacancy:

Supervisor - Claims

The duties and responsibilities will include:-

Reviewing of documents and pertinent requirements regarding an insurance claim.Ensure that the insurance claim made by the claimant is complete in form and complies with the documentary requirements of an insurance claim.To advice claimants regarding basic matters about their insurance coverage in relation to the insurance claim.Respond to both internal and external claims inquiries concerning benefits, claims process, service providers, and the filing/completion of proper forms.Recording and processing of all claims transactions to ensure they are accurately entered in the system.
Opening of hard-copy claim files.Prepare claims registers for claims meetings and update the various claims reports.Prepare initial claim letter and mail to insured, along with appropriate forms for completion.
Track and follow up on receipt of necessary forms.Coordinate with the Underwriting department, as necessary.Generally ensuring the highest level of quality customer service in the claims process.At least 4 years work experience in an insurance claims departmentExcellent knowledge in general insurance business and claims processingIIK or CII Diploma Qualification or good progressCompetencies/ Personal Attributes:
A good understanding of insurance guidelines, policies, principles and practices including market dynamics will be requiredExcellent verbal and communication skillsTeam player and a quick learnerComputer Literacy is a mustInterested candidates should provide a detailed CV, including present position, current remuneration, names, addresses, and phone contacts of three professional referees, copies of professional/educational certificates to: hr@clarknot.com by 28th February 2011

For more jobs in Kenya, visit http://www.kenyan-jobs.com/ today.