Show Room Manager Job Vacancy in Nairobi Kenya - Hardware and Homeware Superstore

Job Title: Show Room Manager

Job Code: SRM/MOJO

Number of Positions Open: 1

Reports To: Head of Bulk Retail

Location: Nairobi, Kenya

Closing Date: Open Until Filled

Summary

Our client is a hardware (tools, building materials, industrial equipment) and home-ware (garden and home accessories) super store that targets professionals and developers in the building and construction industry, Institutional Facility managers, Smaller Contractors and Fundis and Hardware Shop Owners or distributors.

Our client is looking for a Showroom Manager who will be charged with managing the efficient running of all facets within the retail space.

Primary Responsibilities

Business Development:

Managing Business development within the retail space.Building and maintaining relationships with suppliers.Creating excellent Customer service experience in the retail space.Overseeing fulfillment to ensure quotes are converted into sales in a more efficient way.Ensure proper feed back of the customers about their shopping experience at the store. Check complaints, discontent, displeasure, or unhappiness of the customer; customers need to be smoothly handled, their queries and problems well attended to.Ensuring proper and efficient Merchandising in the retail space.Ensuring that the Stock levels in the shop are efficiently monitored and are at optimal levels at all times.Ensuring that all the process related to showroom opening and closing is followed correctly.Ensure cleanliness and presentability of the store, exterior and interior.Security guard allocation and attendance, close observations of Security behavior.Ensure Staff discipline, grooming standards, proper uniform, and ID cards are visibly displayed.Developing an all rounded retail team by ensuring that their knowledge of the product is up to date through regular training programs.Overseeing and managing the Retail team.Education, Requirements & Experience
Over 5 years experience in a sales profession.Should be well versed in sales management systems, techniques and report generationShould be able to motivate, educate and Drive a teamResults driven and a good team player.Needs to understand Strategy and the retail operations and be able to contribute to the management team.Excellent interpersonal, negotiation and communication skills Team player and strong leadership and management skills Analytical and strategic abilities Ability to manage complex priorities Ability to work under pressure and meet deadlines.How to Apply

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CVs, inclusive of names and contacts of 3 referees, current telephone number and email address by:

Sending CV to recruiter@personnelresource.com

Only short listed candidates will be contacted.

“Personnel Resource is an equal opportunity employer”

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