Supervised by: Corporate Sales Manager
To consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, build relationships with clients to encourage new and repeat business opportunities. Enhance market coverage in the corporate –customers segment.Sell and service corporate customers requirements in customer’s full range of products Manage full process of the sales from cold calling, presenting, negotiating and closing deals Process and manage paperwork and correspondence related to all accounts. Ensure orders are invoiced and processed Providing training to new entrantsResponsible for customer relationships and meeting clients’ expectations. Provide regular two-way communication between the client and company, to provide strong representation and set proper client expectations. Understand company capabilities, products and services, and effectively communicate all offerings to the client. Collect all outstanding payments with the allocated accounts.Regularly visit accounts regularly to ensure sustenance of a good relationship. Ensure that client issues are dealt with in an efficient manner, informing the Director of any problems that may arise. Any other duties as assigned by the management.Proven excellent communication skills, written and verbal Excellent computer skills, including word-processing, email, internet, spreadsheets Strong networking and interpersonal skills Ability to prioritise workload proven ability to achieve sales targetsAt least 5yrs experience in a similar position. Experience in a recognized I.T firm will be an added advantage Between 28-35yrsBachelors degree in Business Administration (Sales & Marketing option) A diploma/ Certificate in I.T will be and added advantagePosition: Retail Sales Executive
Department: Sales and Marketing Selling company products to customers and introducing new products to prospective buyers. Duties and Determine the needs of the customer and show them the range of products available. Introduce new products to prospective buyers. Inform the branch manager of frequent enquiries for products not available in the shop. Keeping the shop and displays clean and tidy at all times. Ensure all items in the shop are clearly and correctly labeled. Receive deliveries, unpack and re-shelve stocks. Assist with regular stock checks and periodic stock takes. Respond to general customer enquiries received by phone or in person. Ensure any issues concerning customer care are reported to the Retail Manager. Establish and maintain healthy relationships with current and potential clients. Inform on new products and services as well as opportunities in the market. Any other duties as assigned by the management.Excellent organizational and administrative skills Proven excellent communication skills, written and verbal Excellent computer skills, including word-processing, email, internet, spreadsheetsStrong networking and interpersonal skills Ability to priorities workload The ability to be both a self-starter and to work as part of a team Proven reliability Diploma in IT will be an added advantage Minimum 2 yrs experience in a relevant position Between 24-28yrs.To provide an efficient and responsive administrative, organisational, and logistical service to the director, helping him to manage and prioritise his time.Handle all administrative duties for the directors, that is, maintaining cleanliness in their officeCoordinate and schedule daily meetings, as well as weekly and monthly appointmentsConduct weekly/ daily meetings with the director to discuss upcoming engagements, invitations and other requestsAct as a vital point of contact for relevant information and inquiries from internal and external customers.Ensure guests meeting with the directors are well taken care of by serving them with beverage of their choice before meetingsScreening telephone calls, enquiries and requests, and handling them as appropriateManage and filter e-mails for the director and highlight urgent correspondenceDealing with all correspondence and writing letters, taking dictations and minutesFollowing up and collecting all reports from Head of Departments on behalf of the director and presenting them to the director on timeMaintain and manage all files on behalf of the directorCoordinate and schedule all travel arrangements on behalf of the director and ensure all arrangements are in placeRunning personal errands for the director if requiredAny other duty as assignedExcellent organizational skills Excellent communication skills, both verbal and written Professional telephone manner Proven ability to work under pressure and to tight deadlines Confident personality Well presented Flexible and mature approach with ability to work unsupervised Excellent organizational and administrative skills Proven excellent communication skills, written and verbal Ability to priorities workload Administrative self-sufficiency, including sound office skills (e.g. maintaining filing system). The ability to be both a self-starter and to work as part of a teamProven reliabilityMinimum qualification certificate in Office Administration/ Secretarial studies Female Candidate aged between 28-35 years4 years experience as a personal assistant in a busy environment Shorthand and excellent typing skills- Good computer literacy, speed and accuracy essential. (MS Office, Excel, Powerpoint).Those fulfilling the requirements of the positions should email their application together with a detailed CV, indicating your availability, expected and current salary via email to dafina@wananchi.com on the Subject line clearly indicate which position you are applying for, not later than 10th July, 2012.
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