Customer Service Job Vacancy in Nairobi Kenya

Our Client is an online market platform that is built for the developing world in general and Kenya in particular.They aim to address the challenges unique to this market while at the same time providing the convenience of buying and selling from the comfort of your own home.

Our client is looking for a candidate for Customer service who will consistently provide our customers with a great service and positive experience. 

Our client offers an exciting role and the opportunity to join a highly motivated team as well as the chance for personal and professional development in a new and rapidly expanding team. Requirements

Minimum 3 years’ experience in a Customer Service department or call centreExcellent people-management, motivation and team building skillsProficiency in CRM systems and IVRsWillingness to work long hours at times when the job requires it.Ability to work both hands on and at a high strategic levelGood written and oral English language skillsRight attitude and personality are keyThe ideal candidates should be able to speak English fluentlyFluency in French, Germany or any other foreign language is an added advantage but not a requirement.Ideal candidate should be computer literate with good typing speed.The ideal candidate should have a Diploma as a minimum academic qualification.