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Position: Recruiter – Call Center
Nature of Job: Full time
Location: Nairobi
Position Description: The Company Recruiter will anticipate and meet the evolving needs of the organization to deliver best talents in the company.
The incumbent will bring in new talents in the company while nurturing existing ones so as to meet the various staffing goals across all levels within the company
Duties and Responsibilities
- Develop and implement strategic initiatives for recruiting diverse talents in a call center
- Partner with managers to forecast and develop plans for key staffing initiatives
- Manage full cycle recruiting process from advertising, shortlisting, interviewing, testing, selecting, reference checks etc.
- Create and implement Employment Marketing Strategies to attract passive and talented job seekers
- Ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria
- Have the ability to conduct voice testing interviews for call center and identify the best talents
- Track and report key metrics designed to measure and predict staffing activity
- Ensure timeliness of recruitment process
- Actively participate in all staffing related activities and engage in cross functional projects
- Other HR related duties as may be assigned from time to time
Job Qualifications and Skills
- 3-5 years of Staffing/Recruitment experience, strong understanding and ability to recruit in all levels of the organization from entry level to Corporate staff
- Those who have held the same position in a call center are encouraged to apply
- At least a Bachelor’s degree in HR or Business and professional qualifications in HR
- Excellent inter-personal skills, communication skills and team based project experience
- Clear understanding of the end to end recruitment lifecycle processes
- Must have experience on mapping and sourcing resumes from all sources
- Experience in general HR functions is preferred
Send a detailed CV to info@royalagencies.co.ke
Only those shortlisted will be contacted.
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